Job Summary
Role Purpose
To manage the company’s debtor book, ensure timely collection of outstanding monies, and maintain healthy cash flow through effective credit control practices.
Key Responsibilities
Debt collection – Contact clients to collect outstanding payments via phone, email, and statements.
Account reconciliation – Match payments against invoices, resolve discrepancies, and maintain accurate records.
Credit risk monitoring – Assess customer creditworthiness, flag high‑risk accounts, and recommend credit limits.
Reporting – Prepare weekly/monthly debtor reports for management.
Customer liaison – Build professional relationships while firmly enforcing payment terms.
Legal escalation – Initiate handover to attorneys or debt collectors when necessary.
Requirements
Minimum 3–5 years’ experience in credit control or debt collection.
Strong knowledge of accounting systems (Pastel, Sage, or similar).
Excellent communication and negotiation skills.
Ability to work under pressure and meet collection targets.
Strong attention to detail and record‑keeping.
Competencies
Assertive yet professional approach with clients.
High level of numerical accuracy.
Problem‑solving mindset for resolving payment disputes.
Team player with resilience and persistence.
Performance Indicators
Reduction in debtor days.
Percentage of overdue accounts collected.
Accuracy of reconciled accounts.
Error!
Success!
You have successfully created your alert.
You will receive an email when a new job matching your criteria is posted.
Please check your email. It looks like you haven't verified your account yet. Here's what you're missing out on:
- Response from employers
- Being able to log in and update your profile
- Apply for more jobs
Didn't receive the link? Resend Verification Link