Payroll Supervisor | Head Office | Permanent

Are you an experienced payroll professional with strong leadership capabilities and a passion for accuracy, financial control and service excellence? This is an opportunity to lead a payroll team within an established hospitality and entertainment group, ensuring that payroll operations run efficiently, accurately and in accordance with company policies and statutory requirements.

The Payroll Supervisor will oversee the daily activities and performance of the payroll clerks, ensuring that all payroll functions are completed accurately and within established deadlines. The successful candidate will play a key role in auditing payroll information, identifying discrepancies and implementing corrective actions to maintain the integrity and accuracy of payroll data.

In addition to overseeing payroll processing, the role carries responsibility for ensuring accurate reconciliations between payroll, the general ledger and cash book. Strong financial understanding, analytical thinking and full month-end experience are essential. The successful individual will also provide confident, supportive leadership, developing a competent and motivated payroll team while maintaining a high standard of internal customer service.

Our client is a well-established South African hospitality, gaming and entertainment group with a substantial national footprint and a diverse workforce. The organisation operates within a structured corporate environment and offers opportunities for professional development and career progression.

What You'll Do

• Supervise and oversee payroll clerks to ensure payroll functions are completed accurately and within established deadlines.

• Ensure payroll processing complies with company policies, procedures and applicable statutory requirements.

• Audit payroll information and identify discrepancies, implementing corrective actions to maintain payroll accuracy.

• Monitor the quality and consistency of payroll administration activities.

• Ensure internal customers receive professional, friendly and responsive service.

• Reconcile payroll accurately against the general ledger and cash book within required deadlines.

• Oversee and support the full month-end payroll function.

• Identify operational challenges and implement appropriate solutions.

• Provide confident, supportive and effective leadership to the payroll team.

• Build a competent, motivated and service-oriented team through ongoing guidance and support.

• Maintain high standards of accountability, accuracy and continuous improvement within the department.

What You Bring

• Matric (NQF Level 4) or a relevant tertiary qualification.

• At least five years' experience in a similar payroll supervisory role.

• Demonstrable financial experience.

• Experience using Accpac and SAGE.

• Experience with PRP.

• Practical experience managing the full month-end function.

• Strong analytical and problem-solving capabilities.

• Sound understanding of payroll controls, reconciliations and financial processes.

• Proven customer service orientation.

• Strong leadership and team management abilities.

• Excellent attention to detail and numerical accuracy.

• The ability to manage deadlines and maintain high standards of accuracy.

• A professional communication style and the ability to work effectively with internal stakeholders.

What Success Looks Like

• Payroll clerks consistently deliver accurate and timely payroll processing.

• Payroll information is thoroughly audited and discrepancies are addressed promptly.

• Payroll reconciliations with the general ledger and cash book are completed accurately and within deadlines.

• Month-end payroll activities are completed efficiently and correctly.

• Payroll operations remain compliant with internal policies and statutory requirements.

• Internal customers receive professional and reliable service.

• Payroll staff are competent, motivated and supported by effective leadership.

• Payroll processes operate with strong financial controls and consistent attention to detail.