Executive: Business Transformation | Johannesburg | Permanent

Drive transformation at scale. Shape the future of digital home lending.

This senior leadership role sits at the centre of a major transformation journey within a large retail banking environment. The Executive: Business Transformation will lead the strategic evolution of the Home Loans business, ensuring alignment with broader retail banking capabilities while accelerating digital innovation and operational efficiency.

You will be responsible for delivering large-scale strategic initiatives, integrating customer journeys across the wider banking ecosystem, and embedding digital transformation through emerging technologies and external partnerships. The role combines strategic programme leadership, enterprise collaboration, and operational transformation to position the business as a category leader in the market.

Our client is a major financial services organisation with a strong national footprint and a long-standing reputation for innovation in retail banking. The environment is fast-paced and transformation-driven, offering senior leaders the opportunity to influence strategy, modernise platforms, and build capabilities that shape the future of customer banking experiences.

What You’ll Do

• Lead the strategic transformation agenda for the Home Loans business
• Plan and execute major strategic initiatives and continuous improvement programmes
• Oversee transformation portfolios, governance structures, and decision frameworks
• Drive digital transformation through emerging technologies and fintech or proptech partnerships
• Integrate processes and capabilities across the broader retail banking ecosystem
• Re-engineer business processes to improve productivity, efficiency, and customer experience
• Establish strong stakeholder partnerships across internal divisions and external partners
• Ensure transformation initiatives deliver measurable value and commercial outcomes
• Lead and mentor a high-performing transformation team
• Embed a culture of continuous improvement, compliance, and operational excellence

What You Bring

• Bachelor’s degree
• 8–10 years’ experience in a senior leadership role driving business transformation or strategic change
• Strong exposure to large-scale change within banking or complex enterprise environments
• Proven experience leading digital transformation initiatives
• Experience managing cross-functional teams and enterprise-wide programmes
• Ability to evaluate and challenge business cases and drive commercial outcomes
• Exposure to technology-enabled transformation initiatives
• Strong stakeholder management across executive and external partner environments
• Demonstrated ability to integrate complex processes and deliver measurable benefits

What Success Looks Like

• Strategic initiatives delivered with clear business value and accelerated time to market
• Digitally enabled capabilities that improve customer journeys and operational efficiency
• Seamless integration across the broader retail banking ecosystem
• Transformation programmes delivering measurable productivity and revenue outcomes
• A highly engaged transformation team driving continuous improvement and innovation