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Job Summary
Requirements:
- National Diploma / Degree in Finance or Accounting
- Warranty Administration Certification
- Minimum 3 years’ motor industry experience within After Sales coupled with warranty administration and financial control experience
- Experience in dealership or manufacturing workshop environment preferred
- Automotive After Sales dealer modules
- Financial control or audit-related certification
- Code 8 driver’s license (advantageous)
- High numerical accuracy and analytical ability
- Advanced MS Office and Excel skills
- Strong systems knowledge: SAGA/2, ElsaPro, SAP, Keyloop, DMS, iPartner, Group Retail Portal
- Strong understanding of VW/Audi technical literature
Possible Tasks within this Role
- Manage the complete warranty claim process.
- Validate repair orders to confirm correct labour times, operating codes, and cost allocation.
- Review job cards and documentation to ensure accurate, error?free submissions.
- Process and allocate parts usage through DMS and SAP to maintain accurate job card costing.
- Complete daily job costing and assign expenses to the correct accounts to support accurate financial reporting.
- Recover costs for rejected claims through coordination with Payroll and Finance.
- Compile and distribute daily and monthly financial and operational reports for key stakeholders.
- Coordinate workshop activities for recalls, campaigns, and technical actions to ensure timeous completion.
- Coach workshop personnel on technical reporting requirements to improve claim quality.
- Identify and correct job card deficiencies using the open WIP system.
- Maintain accurate system configurations and labour rates in SAGA and DMS.
- Escalate system or financial discrepancies to Information Services and Cost Accounting.
Note: Please ensure that you attach a certified copy of your ID and Qualification to be considered for this position.
Only shortlisted candidates will be contacted. Should you not receive a response within 14 days please consider your application unsuccessful. We will keep your CV on our database for any other relevant roles that may arise.
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