We are seeking an experienced and results-driven Sales Manager to lead retail operations, drive revenue growth, and expand market share. This role is responsible for developing and executing sales strategies, leading high-performing teams, and ensuring exceptional customer experience across all touch points.

Key Responsibilities
Revenue Growth & Strategy

• Develop and implement sales strategies to achieve revenue and growth targets
• Drive execution of regional action plans and align team performance to strategic objectives
• Monitor and analyse sales trends, identifying opportunities for growth
• Lead new product launches and ensure strong product knowledge across teams
• Expand and manage key sales programmes and new business revenue streams

Customer Acquisition & Retention

• Identify and secure new business opportunities while strengthening existing customer relationships
• Implement effective sales and marketing initiatives to enhance customer engagement
• Resolve customer queries and complaints professionally and efficiently
• Ensure consistent delivery of high-quality customer service to support retention

People Management

• Lead, coach, and develop a multi-disciplinary team across sales and operations
• Set clear KPIs and performance targets, monitoring progress and driving accountability
• Support recruitment, onboarding, and ongoing training of team members
• Foster a high-performance culture focused on continuous improvement and development

Operational & Resource Management

• Oversee store operations, including stock control, equipment maintenance, and scheduling
• Ensure compliance with health and safety standards and relevant legislation
• Manage stock levels, ordering processes, and periodic stock takes
• Conduct regular team meetings and manage performance, discipline, and development processes

Administration & Reporting

• Oversee daily financial and operational administration, including invoicing, banking, and reporting
• Analyse sales and operational reports to inform decision-making
• Ensure compliance with internal procedures and regulatory requirements
• Maintain accurate records and manage reporting obligations

Technical & Product Oversight

• Inspect products and verify service quality where required
• Interpret technical reports and provide clear feedback to customers
• Support operational teams with technical guidance when necessary

Minimum Requirements

• Matric (Grade 12)
• Minimum 5 years’ sales experience, with at least 3 years in a retail environment
• Proven track record in achieving sales targets and managing teams
• Valid driver’s licence

Advantageous

• Additional management or leadership training
• Experience within the automotive or tyre industry

Key Competencies
Knowledge & Expertise

• Strong understanding of sales and branding principles
• Knowledge of retail operations and product sales
• Understanding of basic labour and health & safety legislation
• Financial and administrative process knowledge

Skills

• Leadership and team management
• Strong sales, negotiation, and customer engagement skills
• Analytical thinking and reporting ability
• Effective communication and presentation skills
• Time management and organisational skills

Behavioural Attributes

• Results-driven and self-motivated
• Confident, professional, and customer-focused
• Strong interpersonal and relationship-building skills
• High level of integrity and attention to detail
• Ability to work collaboratively and lead by example

Please note that only shortlisted candidates will be contacted. Should you not receive a response within 14 days, kindly consider your application unsuccessful.

Your CV will be retained on our database for future opportunities that may match your profile. Candidates are also welcome to submit their CVs directly to info@profilepersonnel.co.za or register on our website at https://www.profilepersonnel.co.za/vacancies/ for consideration for future roles.