Job Summary
About the Job:
Our client, a recognized leader in the consumer and SMB networking sector, is actively seeking a dedicated Online Retail Account Manager to spearhead our sales initiatives in both online and brick-and-mortar retail spaces. If you a results-driven professional with a wealth of experience in online and retail sales, possess a passion for technology and excel in team management, we invite you to join us in our mission to deliver innovative networking solutions and make a lasting impact in the industry.
Duties & Responsibilities:
- Sales Strategy Development: Develop and implement effective sales strategies for online and retail channels, aiming to achieve revenue targets and expand market presence.
- Team Leadership: Lead and motivate a team of sales associates, fostering a culture of success and ensuring the team consistently meets and exceeds sales goals.
- Inventory Management: Oversee inventory levels in online and retail stores, ensuring optimal product availability, and strategically managing stock turnover.
- Customer Service Excellence: Ensure exceptional customer service is provided across both online and physical retail environments, addressing inquiries promptly and resolving issues to enhance customer satisfaction.
- Sales Performance Analysis: Monitor sales performance, analyse data and generate reports to identify trends and opportunities, contributing to informed decision-making.
- Merchandising Collaboration: Collaborate closely with the merchandising team to create compelling product displays and impactful promotional campaigns that drive sales.
- Regulatory Compliance: Ensure compliance with all retail and online sales regulations, including labelling and licensing requirements, to uphold legal standards.
Desired Experience & Qualification:
- Proven experience in sales management, preferably in both online and retail settings with atleast 5 years of experience.
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Analytical mindset with proficiency in data analysis tools
- Knowledge of online sales platforms and retail operations.
Qualifications:
- Bachelor's Degree: Business, Marketing or related field (preferred)
Package & Remuneration:
- Competitive market-related compensation