Job Summary
Role Overview
PC Technician responsible for diagnosing, repairing and servicing laptops and desktop computers, including hardware/software issues, upgrades, installations and data migration/cloning. This is not a cellphone repair role.
Key Responsibilities
Diagnose and repair laptops, desktops and computer peripherals
Perform hardware/software upgrades and installations
Carry out data transfers and drive cloning
Test systems thoroughly after repairs
Provide technical support and troubleshooting to customers
Maintain accurate repair records, parts used and time spent
Assist with spare-parts and tool stock control
Provide technical support to sales staff when required
Requirements
Matric essential
Proven experience repairing and servicing laptops and desktop computers
Strong hardware and software diagnostic skills
Good knowledge of Windows and common software issues
IT/technical certification such as A+, N+ or similar advantageous
Strong problem-solving ability
Good customer-service and communication skills
Able to work independently and manage time effectively
Valid driver's licence and own transport advantageous
Attributes
Detail-oriented and quality-focused
Technically capable and interested in keeping up with technology
Professional, reliable and trustworthy
Important: Laptop & desktop repair experience is essential. No cellphone repair experience as a substitute.
Package: R8,000 basic + commission, depending on experience.
Application Notice
We receive a high volume of applications and carefully review each one. If you do not hear from us within 14 days, please consider your application unsuccessful. By applying, you consent to your information being processed and stored for recruitment purposes in line with POPIA.
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