Job Summary
Role Purpose:
The Operational Facilities Lead is responsible for the overall management of the property’s facilities, maintenance operations, health & safety compliance, and technical processes. This role ensures the property is maintained to the highest standards through proactive, preventative, and strategic maintenance practices.
The successful incumbent will lead a multi-skilled team, drive operational efficiencies, and implement structured processes and procedures to enhance asset longevity and guest experience.
Key Responsibilities:
Facilities & Maintenance Management
-
Oversee all maintenance operations across the property, ensuring optimal functionality of infrastructure, equipment, and systems
-
Implement and manage preventative maintenance plans to reduce downtime and reactive repairs
-
Ensure all facilities are maintained in line with brand standards and operational requirements
Health & Safety Compliance
-
Ensure full compliance with health & safety regulations and company policies
-
Conduct regular risk assessments, audits, and inspections
-
Drive a culture of safety awareness and accountability within the team
Team Leadership
-
Manage, coach, and develop a team responsible for maintenance and facilities
-
Set clear performance standards and ensure accountability
-
Foster a proactive, solution-driven team culture
Processes & Procedures
-
Develop, implement, and continuously improve maintenance processes and SOPs
-
Ensure proper documentation, reporting, and compliance tracking
-
Drive consistency and operational excellence across all maintenance activities
Strategic Planning
-
Identify opportunities for long-term improvements, cost savings, and efficiency gains
-
Develop and manage maintenance budgets and forecasts
-
Plan and oversee refurbishments, upgrades, and capital expenditure projects
Administration & Reporting
-
Maintain accurate records of maintenance schedules, incidents, and compliance documentation
-
Prepare regular reports for the General Manager on maintenance performance and risks
-
Manage supplier relationships, contracts, and service level agreements
Key Competencies
-
Strategic and forward-thinking mindset
-
Strong administrative and organisational skills
-
High attention to detail
-
Problem-solving and decision-making ability
-
Leadership and team development skills
-
Strong understanding of preventative maintenance principles
-
Ability to balance hands-on involvement with strategic oversight.
Minimum Requirements
-
Relevant qualification in Facilities Management, Engineering, or a related technical field
-
Health & Safety certification (e.g. SAMTRAC, NEBOSH or equivalent) advantageous
-
Minimum 3–5 years’ experience in facilities or maintenance management (preferably in hospitality or property)
Error!
Success!
You have successfully created your alert.
You will receive an email when a new job matching your criteria is posted.
Please check your email. It looks like you haven't verified your account yet. Here's what you're missing out on:
- Response from employers
- Being able to log in and update your profile
- Apply for more jobs
Didn't receive the link? Resend Verification Link