Job Summary
Job Description:
ITC Hospitality Group is a fast-growing CBD-based and privately owned property letting and management company that has been in the industry for 20 years. The Company currently represents 4 and 5-star graded and serviced apartments located within the Cape Town CBD, Foreshore and De Waterkant areas. We are currently recruiting for an energetic, well-organised Night Auditor.
Key Responsibilities:
- Welcome and assist guests during the night shift in a professional and friendly manner
- Handle guest check-ins and check-outs
- Process reservations, payments, and guest requests
- Perform the daily night audit process and balance all hotel transactions
- Reconcile front office accounts, cash, credit card, and room revenue
- Prepare and distribute daily financial and operational reports
- Ensure all financial postings are accurate and aligned with hotel procedures
- Handle late-night guest queries, complaints, or emergencies
- Maintain security and monitor hotel activity during night hours
- Ensure smooth handover to the morning shift team
Requirements:
- Previous experience as a Night Auditor, Receptionist, or Front Office Ambassador in a hotel
- Finance or accounting experience is essential
- Experience with hotel systems
- Strong numerical and reconciliation skills
- Good computer literacy (Excel and reporting systems)
- Excellent communication and customer service skills
- Ability to work independently and responsibly during night hours
- Reliable, trustworthy, and detail-oriented
Preferred Qualifications:
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Grade 12/Matric certificate
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Tertiary qualification is advantageous
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2+ years of experience in a similar role
Benefits:
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Competitive salary
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Professional development opportunities
Application Details:
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To apply send your CV, head and shoulder photo, qualifications, and references to: hr@inthecity.co.za
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Note: If you have not heard back from us after two (2) weeks, please consider your application unsuccessful
Job Type: Full-time
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