+2 more
Clear All Filters
Verified Ad
Job Summary
Primary Responsibilities:
- Create a welcoming and secure environment for guests, upholding high standards of cleanliness, hygiene, quality service, and meal presentation to exceed both company and guest expectations.
- Meal planning and preparation with the help of dedicated staff members.
- Ensure the lodge’s smooth operation by maintaining its facilities, equipment, vehicles, infrastructure, and services through regular upkeep.
- Oversee human resource functions for staff, including training, development, motivation, and work scheduling, along with leave management.
- Foster a fair, safe, and enjoyable workplace for staff.
- Demonstrate positive and enthusiastic leadership by setting a strong example.
- Collaborate closely with the General Manager to build a cohesive lodge and management team.
- Regularly communicate and report to senior management in accordance with company requirements.
Other Responsibilities and Job Duties:
- The Lodge Manager is responsible for physically preparing, cooking and serving all meals at the lodge.
- Communicate with guests before their visit and handle registrations and indemnity forms for visitors and contractors.
- Provide information about the lodge, reserve, and surrounding activities.
- Master lodge and reserve policies to address inquiries from guests and Executives.
- Plan and coordinate guest activities within the lodge and the surrounding area.
- Manage guest interactions, resolve complaints in accordance with lodge policies
- Provide ongoing staff training based on identified developmental needs.
- Inspect guest rooms, staff rooms, public areas, and lodge grounds to maintain cleanliness
- Report maintenance issues to the General Manager or executives, propose corrective actions, and seek approval for scheduled work.
- Maintain inventory control, minimizing losses through effective allocation, accurate receipting, regular stock takes, portion control, and stock rotation.
- Ensure equipment, facilities, and vehicles are regularly serviced and well-maintained.
- Monitor and evaluate staff performance to ensure efficiency, adherence to policies, and effective performance management.
- Assign staff duties, schedule rosters, and oversee compliance with safety rules.
- Plan guest visits, manage procurement, and control costs effectively.
- Manage expenses within the budget and develop strong relationships with key suppliers.
- Ensure compliance with health and safety regulations.
- The Lodge Manager represents the company and is expected to lead by example with sober habits
- Strong staff management skills while fostering a positive culture for staff
- Strong personality with the ability to receive feedback while not taking it personally.
- Ability to deal well with guests.
- Ability to cook for guests.
- Availability to work 3-week 7 day shifts with one week off thereafter.
- Flexibility around working dates is required in order to accommodate guests.
Basic salary provided plus accommodation. Food and transport to work for your own account.
*ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED*
Merand Corbett & Associates
Recruiter
Error!
Success!
You have successfully created your alert.
You will receive an email when a new job matching your criteria is posted.
Please check your email. It looks like you haven't verified your account yet. Here's what you're missing out on:
- Response from employers
- Being able to log in and update your profile
- Apply for more jobs
Didn't receive the link? Resend Verification Link