About the Role

Our client is seeking a proactive and detail-oriented Internal Sales Consultant to support sales operations, drive revenue growth, and deliver exceptional customer service. The successful candidate will play a key role in managing customer enquiries, preparing quotations, coordinating with internal departments, and supporting the full sales administration process.

Key Responsibilities

• Handle customer enquiries and provide professional support via telephone and email.
• Build and maintain strong relationships with existing and prospective clients.
• Manage sales administration activities including quotations, order processing, and customer communications.
• Liaise with transport contractors, logistics providers, procurement teams, and other stakeholders regarding customer requirements.
• Coordinate with production and operational teams to ensure customer expectations and delivery requirements are met.
• Prepare costings and quotations based on customer specifications and project requirements.
• Create and interpret basic CAD designs and drawings.
• Track deliveries, warranties, budgets, customer surveys, and sales activities.
• Maintain accurate reporting on daily workload, sales prospects, and customer interactions.
• Conduct market research and support business development initiatives, including cold calling activities.
• Ensure compliance with company SHEQ policies, procedures, and standards.

Minimum Requirements

• Matric (Grade 12).
• Diploma in Sales, Marketing, or a related field.
• Advanced Microsoft Excel certification.
• 3–5 years' experience in a similar internal sales or sales administration role.
• Experience with construction costing.
• Valid driver's licence and own vehicle advantageous.

Knowledge, Skills & Competencies

• Strong proficiency in Microsoft Office, particularly Excel.
• Experience working with CAD software.
• Understanding of construction drawings and costing principles.
• Strong customer service and relationship management skills.
• Excellent verbal and written communication abilities.
• Strong organisational and administrative skills.
• Technically minded with exceptional attention to detail.
• Self-motivated, target-driven, and able to work independently.
• Ability to perform effectively in a fast-paced, high-pressure environment.
• Strong teamwork and collaboration skills.
• Willingness to work overtime when required.