Junior Territory Manager - Sales

Reports to Sales Manager                                                         

Place of work - As per contract of employment

Qualification:

Essential: BSC Human Movement or relevant              

Experience:

Essential: 1 – 2 years’ experience in Sales Rep position.

       Advantageous: Experience with CRM software and tracking tools advantageous.

       Main Purpose:

     To contribute to the growth of the business unit whilst building relationships with clients and learning about the    

     industry and products. The role is required to comply with all administrative and compliance (SAHPRA) standards.

Key Performance Area:

1. 1.    Sales Execution -

• Promote and sell medical device products to healthcare professionals and hospitals within an assigned territory.
• Meet or exceed sales targets and expand the customer base within a defined region or market segment.
• Plan schedule to ensure all planned cases are attended.
• Maintain a robust pipeline of potential sales leads and opportunities.

1. 2.    Product Demonstration –

• Demonstrate medical device products to healthcare professionals, showcasing their features, benefits, and proper usage.
• Provide in-depth product information and respond to technical questions from customers.
• Effectively communicate the features and benefits of the products to decision-makers.
• Stay updated with the relevant medical device technologies and innovations.
• Stay updated with relevant medical device training, product or procedural training and compliance.

1. 3.    Stakeholder Management –

• Build and maintain relationships with existing clients, assisting them with product orders, queries, and feedback.
• Respond to customer inquiries and ensure high levels of customer satisfaction.
• Visit clients to help build long-term relationships with key stakeholders.
• Collaborate with other sales reps to share best practices, strategies, and customer insights.
• Build and maintain relationships with internal stakeholders, assisting with queries, orders and feedback.

1. 4.    Market Analysis, Compliance and Reporting –

• Conduct basic market research to identify new potential customers and trends in the medical device industry.
• Track sales performance, forecast future sales, and report progress to management.
• Ensure all administration is up to date e.g. CRM (bookings, cases, stock, mileage logs).
• Ensure that all sales activities follow healthcare industry regulations, company policies, and ethical standards.

Knowledge Required:

Knowledge of Industry regulations, ethical selling practices, and maintaining compliance. (Not Applicable

1. 1.    Product Knowledge -

Understanding of medical device products, their features, applications, and benefits. (Intermediate level: Able to educate others on advanced product knowledge and applications.

1. 2.    Sales Technique –

Ability to engage clients, build relationships, and close sales. (Intermediate: Strong skills in customer engagement and objection handling.

1. 3.    Customer Relationship Management –

Ability to build and maintain long-term relationships with healthcare professionals and institutions. (Intermediate: Creates lasting partnerships and is viewed as a trusted advisor by clients.

1. 4.    Communication Skills –

Effective verbal and written communication with clients, internal teams, and stakeholders. (Intermediate: Clear and persuasive communication with clients.)

5.    Presentation Skills –

Ability to effectively present products to clients, including demonstrations and educational sessions.             (Intermediate: Confident in delivering engaging presentations and demonstrations.)

6.    Team Collaboration –

Ability to work effectively within a sales team and with other departments. (Intermediate: Actively contributes to team goals and collaborates with other departments.)

Necessary Special Requirements:

• Valid driver’s License / Clear background checks

This Job Description does not limit or supersede your Contract of Employment. This Job description is not a definitive or exhaustive list of responsibilities and is subject to change depending on changing business requirements. Employees will be consulted on any changes. Employee’s performance will be reviewed based on the agreed upon Outputs