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Job Summary
Duties:Admin & Operations:
Supporting booking administration across multiple itineraries
Preparing, checking, and updating travel vouchers
Confirming services with suppliers and following up as needed
Assisting with invoice checks and payment preparation
Updating booking systems and internal records
Ensuring accuracy, consistency, and attention to detail across all documentation
Assisting with sourcing guides
Assisting with rates administration
Development & Growth Pathway
Once operational competence is consistently demonstrated, the role may gradually expand to include:
Exposure to itinerary planning and routing logic
Assisting with quotes and supplier research
Supporting senior consultants with proposal preparation
Learning destination knowledge and product positioning
Supervised client communication on selected bookings
Requirements:
Grade 12
A formal travel & tourism qualification
At least 1–2 years’ experience in administrative support, operations coordination, or a similar structured role (experience in travel or tourism is an advantage)
Prior administrative or operations experience and is comfortable working in a structured environment
Mature, self-disciplined and able to work independently in a remote setup
Comfortable starting with administrative responsibilities as a foundation for future growth
Values accuracy, structure, and quality over speed
Curious, eager to learn, and open to feedback
Genuine interest in luxury travel and complex trip design
Comfortable working with systems, checklists, spreadsheets, and documented processes
Reliable, accountable, and able to take ownership of tasks once trained
A strong administrative mindset, with a willingness to learn the travel industry progressively
Salary on offer:
Part-time role to start (approximately 5 hours per day / 25 hours per week)
Salary: R10,000 per month during the administrative phase
Commission and expanded responsibilities apply exclusively once the role formally transitions into active, full-time consulting work
Craven Cottage CC
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