42 Retail jobs in Cape Town on Job Mail

Our client is a leading omni-channel retailer, delighting their customers with an innovative range of curated products on personalized terms. Their aim is to provide multiple, convenient, and easy retail shopping channels to guarantee that we meet all our customer expectations.

The ideal candidate for this role will be responsible for providing technical and user support to all Datacenter infrastructure in a hybrid environment. This includes, but is not limited to the design, installation, maintenance, and support of all datacenter systems. Furthermore, to provide senior input and guidance to server team functions. Act as a mentor to team members and ensure a stable, reliable infrastructure platform is upheld according to SLA.

Key Performance Areas
Windows Server Operating System Administration
• Build, develop and maintain Windows Server operating systems according to company standards and best practices

Microsoft RDS / VDI
• Be the system owner for the RDS/VDI solution by pro-actively identifying potential issues and applying remedial steps to prevent them.
• Manage and maintain underlying Microsoft Hyper-V Clusters

Microsoft System Center Configuration Manager
• Be the system owner for SCCM and ensure the solution is in line with the expected compliancy ratings.
• Management of SCEP in end-user environment
• Management and development of standard and custom reports (SQL Report Builder)
• Microsoft Software patch- and compliancy management

Microsoft System Center Operations Manager
• Collaborate with team to deliver effective monitoring methods
• Development of low resource intensive monitors/rules
• Management of platform

Standard Operating Procedures
• Maintain and create documentation on existing or new processes on file repository in related areas
Veeam Backup & Replication
• Manage and maintain Veeam* software to ensure backup success rate is maintained

Requirements
Qualifications & Accreditations
• A relevant tertiary qualification
• ITIL certification and /or experience
• Microsoft AD, System Center, HyperV, RDS, Microsoft Clusters, SAN, Veeam, VMWare, Linux, Hybrid Compute, Cloud, Azure, O365, InTune, AWS & EKS

Other Requirements
• Proficient in PowerShell scripting (Microsoft Integration)
• Proficient in System Center Orchestrator
• Solid understanding of Azure to allow administration and management
• Solid understanding of Office 365 to allow administration and management
• Good understanding of Vmware ESXi and vSphere to allow administration and management

Values
• Keep Innovating – we have the courage to contribute new ideas and turn those ideas into reality.
• Think like an entrepreneur – we treat the business like it's our own.
• Keep it real – we are mindful of the impact of our words and actions.
• Raise the bar – we strive to deliver excellence in everything that we do.

The client is a leading omni-channel retailer, delighting our customers with an innovative range of curated products on personalized terms. Our aim is to provide multiple, convenient, and easy retail shopping channels to guarantee that we meet all our customer expectations.
The ideal candidate for this role will be responsible for working within the Engineering development team to deliver enhancements, new initiatives and resolve live issues with a full understanding of the standard system development life cycle (define, build, test) and track record of delivering changes, enhancements, and new functionality.

Here’s what you can expect to be doing in the role
• Design, develop, and deliver new features using RESTful API’s and related services according to agreed project timelines
• Ensure accurate scoping and allocation of time for development required
• Support continuous improvement by investigating alternatives and technologies
• Adhere to coding standards defined by the technical management team
• Support and maintain production system(s)
• Support the creation and maintenance of technical documentation

Requirements
• National Diploma or bachelor’s degree with Information Technology or Computer Science
• Minimum of 3 years+ working experience as a C# .net developer (.Net Framework) with the following technologies: MVC, .Net Core, WebAPI’s, SQL Server
• Must have working experience with the following technologies: user controls and web parts, WCF and ASMX web service, jQuery/ JavaScript/ JSON, HTML/ CSS, Visual Studio, Web Essentials OO/ SOLID. Git
• Proven experience with ASP.NET view state management, form validation controls and .NET controls is required
• Proven track record in taking projects through the Software Development Life Cycle.
• Understanding of Continuous Integration, DevOps and SOA
• Excellent verbal and written communication skills

Nice to have: Message Queuing (RabbitMQ or other), Amazon native cloud services (e.g. EKS), Unit Testing, Code Coverage, Code Metric, Containers, AWS CI/CD, Delphi, MySQL, ELK Stack, New Relic
• 2+ years in the retail, logistics or credit sector is advantageous

Regional Manager

Western Cape

Exciting Opportunity to Join our Dynamic Company and work within SA’s No. 1 Fast Food brand!

KEY RESPONSIBILITIES:

• Business planning to meet company growth strategy
• Operational objective setting
• Budgets
• Monitoring of performance
• People enabling capacity management
• Operations process improvement
• Resolving escalated operational issues
• Staffing an Succession planning.

REQUIREMENTS:

• Senior Certificate and Business related tertiary qualification.
• At least 8 years' experience in a QSR/retail/hospitality environment, of which 3-5 years were spent in a senior managerial role
• Good Administration Skills
• Computer literate
• Good Communication and Interpersonal Skills.
• Financial & Business Acumen and Numeric Proficiency
• Proven ability to lead, coach and support and motivate employees
• Well organised, proactive and excellent attention to detail.
• Willingness to work on weekends and go the extra mile.
• Willingness to travel.
• Valid driver's licence and own reliable transport.

Only shortlisted candidates will be contacted. Please state your salary expectation. Salary will be discussed during interview process. If you do not hear from us within 30 days, consider your application as unsuccessful

Cashier needed at Cape Town International airport

Cashier responsibilities include:

• Managing transactions with customers using cash registers
• Scanning goods and ensuring pricing is accurate
• Collecting payments whether in cash or credit

We are looking for a Cashier to manage all transactions with customers accurately and efficiently.

Cashier responsibilities include receiving payments and issuing receipts, gift-wrapping packages and keeping track of all cash and credit transactions. To be successful in this role, you should have previous experience in a customer service position and good knowledge of how cash registers operate. You should also be available to take evening and weekend shifts occasionally.

Ultimately, you’ll ensure all transactions run smoothly and will help us maximize customer satisfaction.

Responsibilities

• Manage transactions with customers using cash registers
• Scan goods and ensure pricing is accurate
• Collect payments whether in cash or credit
• Cross-sell products and introduce new ones
• Resolve customer complaints, guide them and provide relevant information
• Greet customers when entering or leaving the store
• Maintain clean and tidy checkout areas
• Track transactions on balance sheets and report any discrepancies
• Bag, box or gift-wrap packages
• Handle merchandise returns and exchanges

Requirements and skills

• Non Smoker
• Well presented
• Work experience as a Retail Cashier or in a similar role in sales
• Basic computer knowledge
• Familiarity with electronic equipment, like cash register and POS
• Good math skills
• Strong communication and time management skills
• Customer satisfaction-oriented
• Matric
• Work shifts and weekends

SUMMARY:

Our client in the Retail Industry is currently seeking an experienced Retail Supervisor with a minimum of 2 years of supervisory/ management experience within Photo/digital retail for their store in Constantia, Cape Town.

JOB DESCRIPTION:

Requirements

• 2-3 years of supervisory/ management experience within Digital/Photo retail.
• Maximizing turnover, driving customer service & stock control
• Leading and developing a team
• Innovative visual merchandising to optimize sales
• Reducing stock loss effectively
• Maintaining health and safety practices
• own vehicle

Purpose of the Job:

To manage projects to meet identified business needs, acquiring and utilising the necessary resources and skills, within agreed parameters of cost, timescales, and quality. The ideal Project Manager must have relevant experience in relevant area listed below.

Job Objectives:

1. Project initiation – Project charter
2. Project planning – Project management plan including:

• Project schedule
• Project budget
• Project quality plan
• Risk management plan

3. Monitoring and controlling of project execution:

• Project progress minutes including issue log, decision log and risk log
• Project status reports
• Project steering committee presentation

4. Project close – close out presentation, reports and handover

Qualifications

Essential:

• Computer Science or Information Systems Degree/ Diploma.
• Qualification in Project Management – PMP or Prince2

Experience

Essential:

• 5-8 years Project Management in relevant area

Knowledge and Skills

Knowledge:

• Strong experience in Projects and Project deliverables
• Has detailed practical knowledge of project management methodologies, tools and techniques with in depth knowledge of at least one methodology (PMBoK/Agile/ASAP)
• Good knowledge of the Retail business environment

Skills:

• Strong communication and interpersonal skills
• Ability to meet deadlines/milestones
• Strong negotiation skills
• Experience of using project tools
• Ability to manage business expectations
• Ability to coach and mentor teammates
• Change management

Kindly regard your application as unsuccessful if you have not heard from the agency within 2 weeks.

• Perform data analysis to support root cause analysis and decision making in Retail. This will include descriptive, diagnostic, and prescriptive analytics.
• Conducts research and performs competitive pricing analysis. Monitors ongoing competitive environment to ensure practices do not adversely impact company reputation or customer satisfaction.
• To work closely with the Commercial Department and other business units to develop a clear understanding of their plans and activities around pricing of products.
• Identify appropriate sales and clearance prices to increase customer traffic.
• Use sales trends to recommend pricing policy adjustments to management
• Perform process analysis and design changes to improve the effectiveness and efficiency across all areas of Retail.

• A bachelor's degree in mathematics, statistics, finance, economics, or in a related field.
• A minimum of three years' experience as a pricing analyst
• Extensive experience in analysing pricing strategies and forecasting revenue.
• Applying statistical modelling methods to determine the potential impact of pricing strategies on profitability.
• Systems thinker with the ability to understand and break down complex problems and relationships
• Highly capable in working with large and complex data sets using appropriate tools. MySQL, Bigquery, Knime, Excel, Google Sheets and Qlikview are examples of the tools we use regularly
• Experience in the retail industry is required.
• Excellent analytical and communication skills

Our client, a leading supplier of home décor and homeware, seeks to employ an experienced merchandise manager, to join their vibrant and progressive team, in Cape Town

Please Note that this role does require experience in homeware, home décor, linens, apparel related sector and does require a vibrant brand promoting leader, who is able to travel across the Western and Eastern Cape.

KEY REQUIREMENTS TO MEET FOR CONSIDERATION:

• You will have a qualification in either Business Management or Retail Management, coupled with 3-5 years experience in leading delivery of product development and implementation across specific categories in linens, homeware, décor and apparel
• You will have experience in building range plans, forecasting, trend analysis, cost analysis and ensuring the brand meets market trends and outstanding customer service.
• You will have experience in managing budgets, as well as order management, ensuring the highest quality products are delivered and effectively displayed in retail outlets and partner stores across the coastal region.
• You must have proven experience in the negotiation of purchase and supplier agreements.
• Sound experience in new product launches and obsolete stock management in store is essential
• You will be organized, meticulous and have a high attention to detail, as well as being able to effectively manage your time and multi-task efficiently
• You must have a valid driver’s licence, own car and a clear criminal and credit record

Please note that should you not be currently resident in the region and area advertised but still wish to apply, the cost of travel for interviews and relocation will be for your expense.

Due to the exceptionally high volumes of applications, we are unable to correspond with each applicant personally, therefore only relevant and suitable candidates will be contacted. Should you not receive any correspondence from our company within 30 days, we regret your application has been unsuccessful.

Should you meet the criteria and wish to apply, kind forward your CV, salary package details and notice period

We seek a dynamic and proactive senior BI Analyst/Developer to join the team. This person must be passionate about data, information and assist in presenting IT to best support business processes and decisions.
This role requires excellent client-facing communication skills; the primary purpose is to work with Analytical teams and Technical & Business teams to implement the analysis & insights produced by the business.
This role requires strong BI skills (SQL) together with Analytical exposure, report generation and understanding systems & source data.

Our IT team is looking for a Support Analyst to support the Oracle Merchandise systems and users.
The Support Analyst for Merchandising will participate in requirements analysis, solution mapping, configuration, testing, and documentation of the same, to address business requirements within the product scope according to Oracle best practices. The Support Analyst will provide effective maintenance and support for the Oracle Merch systems and its users.

Responsibilities:
• To be responsible for technical support of the PLM / Oracle Merchandising systems, through the effective resolution of incidents and problems, including after-hours standby and support where necessary
• To participate in requirements analysis, solution mapping, configuration, and documentation of the same, to address business requirements.
• To analyse and address issues, and recommend appropriate solutions
• To be responsible for the definition and execution of test plans and procedures, to ensure the successful implementation of system changes
• To administer technical administration and configuration, with support from 3rd party vendors
• To perform admin and housekeeping for the systems
• To assist in end-user training

Requirements
• Grade 12 or equivalent (Essential)
• Related tertiary qualification (Essential)
• Experience in ERP Systems (Advantageous)
• Knowledge of databases and using SQL tools to interrogate data (Advantageous)
• Organisational skills (Essential)
• Oral and written communication skills (Essential)
• Analytical thinking and problem solving (Essential)
• Ability to work well in a rapidly changing environment
• Ability to work independently but must also be a good team player

Company Description:
The client is a leading omni-channel retailer, delighting our customers with an innovative range of curated products on personalized terms. Their aim is to provide multiple, convenient, and easy retail shopping channels to guarantee that we meet all customer expectations.
The ideal candidate for this role will be responsible for producing automated reporting and analytical solutions to support business operations and business strategy.

Key Performance Areas:
• Work closely with the digital marketing team to understand our digital customers
• Produce accurate daily, weekly, and monthly reports and explain movements and trends
• Track and review performance of all areas to ensure targets are met
• Track, review and analyse performance to ensure targets are met, variances are identified, investigated, and explained
• Produce accurate daily and weekly reports and explain movements and trends
• Leverage the data to find new ways of looking at customer behaviour and solutions to business challenges
• Run ad-hoc in-depth analysis across different data sources
• Understand the business process to create new analysis that will highlight areas for improvement
• Develop and roll out test strategies in line with the marketing plan and ensure test campaigns are rigorously structured so that significance of results is not jeopardised
• Develop analytics to review resource planning and discover opportunities to increase efficiency
• Develop analytical models to drive sales opportunities within the customer base and improve contact strategies
• Work with BI and Product owners to find automated solutions to streamline operational processes

Requirements:
• Relevant Degree (BSc, BCom, B Bus Sci, B Eng.)
• Minimum of 3 years’ experience in analyzing data
• MS Excel proficiency
• SQL query writing skills is essential
• Experience in big data reporting packages will be an added advantage (e.g. BigQuery/PowerBI/ Qlikview/ Tableau)
• Strong willingness to learn
• Self-motivated driver of performance who is passionate about data and analysis
• Ability to critically analyse and problem solve

Benefits:
• Flexible benefits to structure your own package
• Creative agile work environment
• Flexible working hours
• Café and lounge area
• Staff restaurant with a variety of healthy meal options

Our Values:
• Keep Innovating – we have the courage to contribute new ideas and turn those ideas into reality.
• Think like an entrepreneur – we treat the business like it's our own.
• Keep it real – we are mindful of the impact of our words and actions.
• Raise the bar – we strive to deliver excellence in everything that we do.

Store Accountant x 2 required for 2 separate retail stores based in Khayelitsha and Elite ,Cape Town, Western Cape

The purpose of the role is to ensure that the Store Financial Department has a Store based Accountant fulfilling the function and reporting into the Regional Finance Manager, with assistance of the Store Admin and Finance team.

Requirements

• BCom accounting (Or similar accounting qualification) with Articles
• 5 years ‘s minimum working experience (post articles)
• 3 year managing staff
• Pastel (Required) Evolution (advantage)
• Excel (Required)
• Arch advantage
• Retail experience a must

Should you wish to apply please email your CV through to Kerry O’Hagan at Kerry@profilepersonnel.co.za

Only shortlisted candidates will be contacted. Should you not receive a response within 14 days please consider your application unsuccessful. We will keep your CV on our database for any other relevant roles that may arise.

Purpose of the Job:

• As a recognized authority in Financial Services such as account payments, money transfers, airtime, mobile payments, card payments, etc. to retail customers, the FinTech Solution Architect strategically advises and shapes requirements for Financial Services and creates high-quality data, application, and technology architectures in support of the business requirements and leads the realization of the design into the final solution implementation. Deep subject matter knowledge of high transaction volume systems (FinTech, digital and alternative payment technologies, etc.), technical knowledge of Cloud architectures and security is essential.

Job Objectives:

• Produce viable and cost-effective data, application and technology architectures and designs for FinTech functional and non-functional requirements in line with architecture standards within the agreed deliverable timelines:
• Develop and maintain an understanding of the business strategy and business priorities for FinTech services.
• Develop the company’s FinTech landscape roadmap and blueprints in line with the strategic business direction.
• Analyse and understand FinTech business requirements and translate the requirements into the most effective solution architecture with minimal customization and/or advise on suitable solution alternatives.
• Serve as the primary solution architecture and design authority for all project and operational stakeholders and ensure architecture quality across all solutions that enable the FinTech business domain.
• Be clearly identified as the senior design authority as it relates to the FinTech business domain and provide technical guidance and leadership in solution proposals, RFIs, RFPs, and project teams.
• Partner with the Enterprise Architect and other Solution Architects in support of the definition and development of the overall retail solution landscape.
• Detect critical deficiencies in the FinTech architectures and recommend improvements.
• Contribute to solution architecture and design standards and SDLC governance requirements:
• Maintain and manage FinTech related architecture artifacts in the Enterprise Architecture repository and ensure that the content is effectively organized and controlled so as to maintain architectural consistency.
• Contribute to the definition of a framework for Solution Architecture and the policies, procedures and templates that guide and govern Solution Architecture processes.
• Contribute to the development of architecture principles and compliance criteria to guide technology decisions.

Qualifications:

• Degree in Information Systems / B Sc Computer Science (or similar)
• Architecture Framework certification (e.g., TOGAF)

Experience:

• 7-10 Years’ Working experience within the IT industry
• 5+Years’ Experience with all aspects of IT projects from business analysis, architecture, system analysis and design through development, testing, implementation, and production support (SDLC)
• 5+ Years’ Excellent design and architecture skills and proven track record delivering well designed complex enterprise class systems
• 5+ Years’ Identification and formulation of solution architecture and solution alternatives and their assessment
• 5+ Years’ Experience architecting and developing n-tier applications using multiple programming languages and paradigms
• 5+ Years’ Demonstrated expertise in a variety of application development methodologies and practices
• 2-3 Years’ Lead a team through an architectural development process and collaborate with application development teams, architects and other members of the software development team
• 2-3 Years’ Experience with current research and standards in Solution Architecture
• 5-10 years’ Experience implementing solutions in an architecture capacity in the FinTech industry
• 3-5 years’ Experience in architecting FinTech solutions from a security perspective
• 3-5 years’ Experience in architecting payment platforms and supporting technologies

Knowledge and Skills:

• Architecture and design of high transaction volume
• Financial Services systems and technical knowledge of Cloud architectures (Cloud, APIs, micro services, omni-channel, etc.) and integration to other solutions
• Commercial and business understanding of the broader Value-Added Financial Services and retail services industry
• Architecture Framework certification (e.g., TOGAF)
• Software development frameworks and methodologies (Agile, Scrum, etc.)
• Strong analytical, problem-solving and logical skills Excellent team-working, interpersonal skills
• Develop of proposals and excellent written communication & presentation skills
• Excellent organisation and facilitation skills
• Strong conflict management skills

Kindly regard your application as unsuccessful if you have not heard from the agency within 2 weeks.

Purpose of the Job:

• As a recognized authority in financial management and accounting solutions, covering financial planning and analysis, accounting and financial close, etc., the finance solution architect strategically advises and shapes requirements for financial solutions and creates high quality data, application and technology architectures in support of the business requirements and leads the realization of the design into the final solution implementation. Deep subject matter knowledge of general finance solutions including S/4 Hana and technical knowledge of SAP ERP architectures as applicable to the Retail business domain is essential.

Job Objectives:

• Define and continuously improve the finance architecture framework and solution architecture modeling standards:
• Develop and maintain an understanding of the business strategy and changes to business priorities.
• Define a structured finance architecture approach and methodology for capturing the key views of the enterprise.
• Architect the next-generation finance framework developed on a group of core technologies.
• Align to the enterprise data reference architecture in support of the enterprise and regulatory information governance needs such as Information Security, Enterprise Information Management, POPI, PCI, etc. Identify, define and communicate standards, guidelines, formats, meta-models, policies, best practices, and governance practices for finance architectures and designs.
• Ensure that the finance architecture approach integrates into the methodologies and processes of the rest of the Enterprise Architecture team.
• Stay abreast of best practices and / or new developments in finance and related disciplines and drive adoption as deemed appropriate.
• Define and create solution level finance architecture models that are aligned with business blueprints, non-functional requirements, delivery constraints, data, application and technology standards.
• Analyze business requirements and create related finance architectures and designs for the baseline (“as is”) and target (“to be”) solution architectures.
• Define finance architecture governance processes and quality compliance criteria.
• Perform quality assurance checks on finance architectures and designs and enforce quality compliance criteria to set policies and standards.
• Perform quality checks on existing finance architectures and designs to identify potential business risks areas and make re-engineering recommendations.
• Ensure finance security conforms to Information Security Governance policies and standards.
• Provide expert finance guidance, ensure solution architectures and designs are in line with the finance technology standards and conduct architecture and design reviews as part of the Architecture Review Committee.
• Be clearly identified as the finance technical lead and provide technical guidance and leadership in proposals, RFIs, RFPs, and BI project teams.
• Provide architectural oversight and guidance to development teams to ensure high-quality technical solution designs during the detailed design, build, test and deploy phases that conforms to architecture principles and standards.
• Mentor senior developers/designers/business analysts to become Solution Architects.
• Define and develop the overall finance architecture landscape in partnership with the Domain Architect, Data Analytics team and other Solution Architects.
• Review proposed solution architectures ensuring alignment with architecture principles, the architecture framework, cloud reference architectures, set technology standards and identify critical gaps, and recommend improvements.
• Give guidance and advice to peers in respect to finance solution designs ensuring the designs conform to industry best practices and standards

Qualifications:

• Degree in Information Systems / B Sc Computer Science (or similar)

Experience:

• 7 -10 years Working experience within the IT industry

• 5 - 10 years Working experience in SAP with at least 5 project lifecycles
• 5+ years’ Experience with all aspects of IT projects from business analysis, architecture, system analysis and design through development, testing, implementation, and production support (SDLC)
• 5+ years Demonstrated expertise in a variety of application development methodologies and practices.
• 2 - 3 years Lead a team through an architectural development process and collaborate with application development teams, architects and other members of the software development team.
• 2 -3 years’ Experience with current research and standards in Solution Architecture.

Knowledge and Skills:

• Architecture and solution design (UML, OO, SOA, etc.) desirable S/W frameworks and methodologies (Agile, TOGAF, etc.)
• Solid track record in successful delivery solution architecture
• Strong analytical, problem-solving and logical skills
• Excellent team-working, inter-personal skills
• Understanding of SAP Financial applications: SAP Finance, Controlling; S/4 HANA; SAP HANA; SAP BPC; GRC (Group Risk and Compliance)
• Understanding of financial solutions in a non-SAP environment

Kindly regard your application as unsuccessful if you have not heard from the agency within 2 weeks.

Duties and responsibilities:

The Business Analyst Team Lead is responsible for leading and coaching a team of Business Analysts to maximise productivity and increase business delivery within the Business Analysis space. This includes the fostering of cross-discipline relationships to constantly review and improve on ways of work.

Information Seeking & Analysis

• Align closely with business and delivery stakeholders around strategic roadmaps.
• Assist to shape the demand for the specific area.
• Assist with lean business cases / PAC / Board approvals.
• Perform high-level analysis activities in the CE cycle (assisting to unpack Features, identify high-level impacts and dependencies etc.) at a Senior / Specialist proficiency level.
• Ensures E2E processes are documented, understood & aligned with business and architecture.
• Solid understanding of E2E for area of responsibility.
• Have a deep understanding of the value streams within the domain and products they support, to assist in shaping the roadmap for those products.
• Focus on customer centricity and customer experience throughout all operational processes and value streams and help to create a culture of customer centricity within the BA discipline.
• Surfacing and delivering regular insights to the Business Stakeholders with sound recommendations, allowing our Business Stakeholders to make informed strategic decisions.
• Produces innovative ideas or solutions that challenge traditional assumptions, and approaches ongoing developments from new perspectives.
• Devises, initiates and drives effective change initiatives in own area or department as well as across various disciplines

Leadership, Facilitation & Influencing

• Collaborating with stakeholders (within IT and Business) to identify and consider opportunities for improvement and efficiency.
• Promote best practices and persuade stakeholders to change practises and consider other alternatives.
• Coaching and mentoring for BA's in BA tools, standards, best practices, processes and delivery.
• Promoting a culture of collaboration and cross-discipline engagement within the team;
• Ensures that the contribution of others is recognised through formal reward processes and also gestures of informal recognition.

Lead a team of BA's:

• Defines standards for appropriate behaviour and addresses inappropriate behaviour from others.
• Ensure that individuals know what is expected of them.
• Pushes autonomy and empowerment downwards through the organisation. Inspires enthusiasm and a positive attitude in people about their work and their contribution to the organisation’s success.
• Identifies development needs in others and ensures they are aware of the resources available for their learning and development. Connecting individuals with learning and development contacts.
• Identifies, attracts and recruits high calibre individuals as organisation-wide assets.
• Responsible for quality assurance of BA deliverables, and coaching regarding quality issues identified.

Communication, Building & Maintaining Relationships

• Assist with identification of resources to be allocated to work requests based on specific knowledge areas or skills
• Foster a partnership between business stakeholders, delivery teams, architecture and the rest of the BA community
• Identify business and organisational constraints affecting options for change.
• Align with the PMO and Business on upcoming projects, initiatives and work request, so that we can start planning and communicating this, and anticipate resource requirements to ensure that resources are brought on board / assigned timeously.
• Collaborating with all disciplines and benchmarking value adding solutions.
• Evaluate and improve solution assessment and validation.
• Eliciting and analysing cultural, business and organisational constraints effecting options for change.
• Continuously support the business environment and provide recommendations for improvement
• Thinking partner and ambassador for the business.

Organising, multitasking & time management

• Strong commitment to organisational objectives and ensuring high quality delivery on work.
• Ensuring costs are monitored and users and the organisation benefit.
• Able to coach the business analysts on organisation and effective time management.

Knowledge and Application

• Creates and encourages a climate of team-working and collaboration across the organisation, acting as a visible role-model of these values and behaviours.
• Proactively consults with a broad cross-section of stakeholders during all aspects of decision making.
• Able to coach the business analysts in terms of methods used to analyze and benchmark business cases, which will align with the business strategies of the organisation (including feasibility and business benefits).
• Research and identify opportunities to improve the business' offering and add value to our customers through the solutions we provide.
• Able to coach the business analysts to drive / shape input into the scope of solution and ensure understanding of scope by business user.
• Drive the change management barriers impacting User Acceptance Testing.
• Solve & mitigate project risks.
• Liaise with Products Owners and other stakeholders to co-ordinate interdependencies and resolve issues.
• Actively contriute in the development of the BA practice within the organisation.
• Act as an SME in CoPs to share knowledge and expertise with the community.
• Demonstrates detailed and comprehensive knowledge of own area and is recognised as an expert by people across the organisation. Maintains a comprehensive knowledge of related external issues and knows about research and upcoming developments.
• Engages in industry wide and cross-industry discussions and events seeking to advance own and the organisation’s current and future thinking. Seeks to be actively involved in cutting-edge research and development activities.
• Shares knowledge and expertise openly and freely. Ensures that the necessary organisational structures and processes are in place for others to do so. Positions knowledge sharing as an organisational priority.
• Proactively investigates ways that new technology can support the achievement of organisational objectives and significantly enhance overall performance.
• Demonstrates extensive understanding and in-depth knowledge of the working and overall function of organisational departments. Sees how they inter-relate and work together as an integrated system.

Company and Team Values

Pro-actively apply and live-out the IT Values defined for:

• Collaboration - One Team
• Delivery - we get things done
• Innovation - invent and simplify
• Integrity - we do the right things right
• Quality - we do I.T. well
• Recognition - we value you
• Stewardship - looking after today for tomorrow

Requirements:

• Degree with 5 to 8 years related experience.
• Advanced Business Analyst certification, CBAP, AAC or similar
• Facilitation or Coaching qualification / experience

5+ years of SAP Merchandise Planning and Sourcing with hands on experience in the business processes in:

• Master Data (Articles, Listing, Sites, Vendors, Customers),
• Pricing (Retail and Purchase Prices)
• Promotions
• Imports & Exports (Tariffing, Compliance, Trade Preference, Cost Conditions)
• Conditions Contracts & Rebates

5+ years’ experience SAP Merchandise Planning and Sourcing (SAP Master Data, Pricing, Promotions)

Important to have:

• Previous experience in leading a team including recruitment, resource allocation and people development
• Experience working within all aspects of the Software Development Life Cycle (SDLC)
• Business Process Management experience
• Excellent communication, both written and verbal
• Excellent relationship management and collaboration skills
• Good planning and time management skills
• Good business and IT acumen
• Problem solving and decision making
• Ability to influence
• Organising, co-ordinating and directing
• Self-starter, with a can-do attitude
• Customer focused
• Analytical thinking
• Decision making
• Results driven

Desirable:

• Facilitation or Coaching qualification / experience
• Business understanding of the broader retail industry
• SAP experience
• Aris experience

Kindly regard your application as unsuccessful if you have not heard from the agency within 2 weeks.

Our client in Cape Town is looking to employ a National Marketing Manager.

Awesome career opportunity.

Requirements:

• 7 - 10 years of working experience within a Senior Marketing Role in the FMCG business sector.
• Marketing Qualification, applicable for the level.
• Minimum Diploma and Grade 12.
• Advanced knowledge of the Marketing trends and applicable systems.
• Thorough knowledge of Marketing platforms applicable to the industry and role.
• PC knowledge of MS Office at an intermediate/advanced level.
• Must have a qualification in Marketing and must have experience for at least 5 – 10 years in the FMCG role.
• Must be willing to travel to our stores.
• Must have the ambition, willingness, and motivation to market the brand / our stores.
• Must have related industry knowledge of the market, area, and clientele we serve.
• Must have innovative Community-driven initiatives and provide community-based programs that are applicable to the areas we operate in.

Duties and Responsibilities:

• Will be responsible for the full Marketing program of the business.
• This includes community initiatives, also price promotion, and catalog design.
• Must also be interactive with the community social media platforms and involved in current initiatives for the business, including all marketing program designs.
• Must ensure that the actions are carried out continuously from a marketing program for the stores through the store management and Customer Relations Officers (CRO’s).
• Must ensure actioning of marketing plans and objectives are timeously done, in line with strategy and executed with the store promotional plan.
• Will be responsible for a small marketing team and ensure that the management of the team is controlled with the support of the Merchandise Director.

Please note should you not receive a response within two weeks of applying please consider your application unsuccessful.

Our client is seeking a Project Administrator to assist the Director with project administration.

This is a 3 months temporary contract.

Requirements:

• Computer literate (MS Excel Advanced)
• Own transportation
• Finance skills
• Strong communication skills
• A finance/project management degree will be beneficial

Purpose of the Job:

At the company, you will be part of delivering integrated solutions across the Group to some of the most recognized South Africa Retail brands and you’ll do it by working on best of breed technologies.

The purpose of the Senior Business Analyst (IT Service Designer) is to align the service design portfolio with strategic IT technology, solution and service ambitions, whilst applying expertise in designing and developing the end-to-end journey of a service within the context of a service value chain and supporting existing service delivery. The role leverages on established and implemented practices and governance frameworks throughout the service value chain touchpoints, to design new IT services, processes and other aspects of IT Service Management, whilst ensuring clearly defined contractual functionalities and associated service support models to maximize service continuity and vendor accountability. The Senior Business Analyst (IT Service Designer) assimilates design principles and methods for transforming strategic business objectives into portfolios of services and service assets, whilst ensuring that the Service Management, General Management and Technical Management Practices advocated by ITIL4 are encompassed in the Service Design frameworks, governance and execution stages.

Job Objectives:

• Identifies and interfaces with key stakeholders from across technology, strategy, support functions, and business to ensure efficient design of service models.
• Designs technology support models, engaging stakeholders and subject matter experts as required, to create effective support for new or changed products, systems or processes.
• Collaborates with relevant stakeholders and teams to lead the entire service lifecycle - from acquisition, development and implementation through to service retirement.
• Collaborates with the Service Owner to assist with the provision of a properly defined service ownership to all service components and encourage service levelling within the individual disciplines to ensure that inter-discipline interoperability and dependencies are identified.
• Documents and agrees on service requirements as part of the process for formulating service models.
• Defines and agrees on service documentation (e.g., Service Definition) to ensure services are correctly specified.
• Understands the overall objective of the service and how the various processes within the company work together to deliver the service, such as Architecture, Governance, Legal etc.
• Liaise with other disciplines within the organization to leverage the individual input from all the stakeholders and integrate all inputs.
• Contributes to the continual service improvement through Service Design and Architecture processes and ensures that documents are kept fit for purpose up to date, published and reviewed as per agreed standards and timelines.
• Evaluates factors and risks that impact on services, operational processes, resources and strategic direction to enable the most appropriate route of change.
• Incorporates disaster recovery processes, documentation, including DR tests to meet business requirements and IT obligations in managing follow up actions and improvements.
• Ensures all project and development initiatives are well prepared for the transition to live operation.
• Validates the quality assurance process during implementation of the services.
• Manage changes in the service design according to a change control processes.

Qualifications:

• National Diploma or Degree in IT or related field - (essential)
• ITIL v4 foundation Level certification – (essential)

Experience:

• +6 years’ experience in an IT Service Design or similar role with proven experience and advanced knowledge in designing processes, services or solutions, contractual management for service support models and working across various functional areas within the IT space – legal etc. - (essential).
• Solid knowledge and experience on ITIL Service Design frameworks - (essential).
• Strong and influential relationship management experience with stakeholders, colleagues and users in pursuit of delivering high quality services whilst maintaining service targets - (essential)
• Solid knowledge and experience on evidence- and context-based design – (essential).
• Strong proficiency on O365 – (essential).
• A good understanding of the entire SDLC

Knowledge and Skills:

• Highly analytical with problem solving skills - examines and integrates multiple sources of data and other information to systematically understand complexities relating to the function and make sound judgement; applies experience and expert knowledge to manage complex situations and identifying opportunities.
• A strong communicator including both written and verbal communication skills. Communicates effectively to a variety of audiences; converts complex concepts into simple, well-articulated messages.
• A strong negotiator - Effectively explores alternatives and positions to reach agreements and solutions, making a strong personal impact on others to gain the support, acceptance and commitment of all parties.
• Strong technical orientation with the ability to translate functional requirements into technical requirements. Is curious and adaptable and able to quickly apply new insights and learnings.
• Innovative - Applies original thinking in approach to job responsibilities and to improve processes, methods, systems, or services.
• Good business acumen, able to operate comfortably within business strategy, current trends and developments in the retail industry.
• Independent, motivated self-started, with a can-do attitude. Good energy to drive and deliver on priorities.
• Is customer focused and understands customers and how best to serve them; committed to providing high-quality customer service and ensuring customer needs and expectations are met.
• Planning and organising – Able to timeously and efficiently prioritise and execute multiple and competing demands in a fast-paced environment. Identifies urgent and important tasks / priorities to ensure delivery.
• Results-driven and quality focused – Efficiently executes tasks and priorities, setting stretch goals for self, while remaining focused and working tenaciously towards meeting and exceeding expectations within quality standards. Strong commitment to quality and delivering a thorough approach to work.
• Team player and collaborative partner – Builds strong relationships with stakeholders while working collaboratively across work teams and projects. Open, honest and direct, comfortable giving and receiving constructive feedback. Thinks and acts independently as well as collaboratively.
• Ability to work in a high-volume, high-pressured environment and deliver high productivity, organising, prioritising, and reordering workload in a rapidly changing and fast-moving environment.

Kindly regard your application as unsuccessful if you have not heard from the agency within 2 weeks.

Job Description:

We are looking for a Junior Project Manager to facilitate with the Project Director the ERP implementation. This person will be responsible for the successful initiating, planning, executing, monitoring and controlling, and closing of the project. This person should possess strong stakeholder relationship skills. This person will also be responsible for providing input to the Project Director for implementation updates and assisting with the account growth. Other key responsibilities are as follows:

• Performing the work to define and mature the project scope, develop the project management plan, and identify and schedule the project activities.
• Ensure that project milestones are met and adhering to approved budgets
• Performing the work in the project management plan to accomplish the project objectives under the project scope statement / Statement of Work (SOW).
• Ability to ensure the team delivers the project on time and do consistent timely reminders with client team and internal team
• Performing the work to formally terminate a project and transfer the completed product to operations.

Requirements:

• At least 2-3 years experience or one full life cycle project experience as a Project Manager would be preferred. In case a full life cycle experience is not there – multiple smaller experiences as Project Manager can be considered.
• Post Graduate Degree in Business or Information Technology desired.
• Demonstrated track record of successful Project Management (ERP Projects and Omi channel experience a bonus)
• Specific experience with structured development methodologies and standards.
• Negotiation Skills for keeping the project aligned to the overall business goals as outlined in the Implementation Contract.
• Must be able to manage time, prioritize and communicate commitments.
• Must have strong client and internal communication skills with experience working in highly collaborative teams.
• Excellent people skills and ability to build respectful relationships with all levels of staff.
• Self-motivated to perform effectively and provide accurate results.

This will be a fixed-term contract with an option for permanent employment post successful implementation