Job Summary
Introduction
- Understand and translate business requirements into quality system solutions and ensure optimal system performance and stability through support and continuous improvement.
Job description
- Analyse current systems solutions and business requirements
- Interpret and provide input to translate complex business requirements into business requirement definitions and specifications
- Analyse and evaluate required system enhancements
- Analyse existing systems and interfaces for modification / improvement purposes
- Design for enhancements to systems to accommodate business needs
- Participate in the process design or re-design and translate business / user requirements / processes into a system design
- Design system enhancements
- Change systems specifications based on testing problems / changing requirements
- Design interfaces and solutions with other systems
- Complete peer review of team change requests’ submissions
- Provide input to deployment plans based on designs
- Testing of proposed solutions
- Develop system test plans for system, regression and integration testing
- Perform systems testing and integration testing, and feedback results
- Assist business stakeholders with functional and integration testing of solutions and changes
- Participate in the implementation of new solutions to ensure successful integration into current environment
- Manage the creation and handover of the system administration procedures
- Participate in the post-implementation reviews for completed projects
- Ensure SME input during the implementation process
- Support current solutions
- Attend to user queries, incidents and requests as per ways of working
- Ensure the stability of the existing systems environment in line with agreed SLA’s
- Provide input and guidance for the Trade Payables process and the impact thereof
- Support of the Supply Chain Operations into African countries across multiple currencies
- Provide input and guidance for development and technical support teams
- Provide functional leadership and guidance
- Complete peak checks during peak periods
- Collaborate with/and support ITS Support and the Business
- Integrate with relevant business and IT stakeholders
- Provide system input to design of user training material
- Provide operational support to the business area
- Provide knowledge transfer and support to team members
- Collaborate with 3rd party service providers for operational, technical and functional support
- Create and maintain documentation
- Develop and maintain all relevant SDLC documentation
- Document, publish and maintain system design (new system developments and enhancements) and all interfaces with other systems
- Update standby and support manuals
Minimum requirements
- Minimum 3 years’ IT qualification
- Minimum 5 years relevant IT experience
- Financial experience in Supply Chain Management
- Will be required to perform standby duties on rotational basis
Additional Criteria
- Retail experience advantageous
- Strong XML and relational database knowledge
- Strong SQL Query, knowledge and experience
- Knowledge on Cloud technologies and principles
- Strong working knowledge of various system integration formats
- Experience working on projects or large continuous improvement initiatives independently
- Project management and testing methodology knowledge
- Supply chain knowledge/understanding advantageous
- Takes ownership, accountability and is self-motivated
- Attention to detail is required
Kindly regard your application as unsuccessful if you have not heard from the agency within 2 weeks.