Job Summary
We are seeking a driven and customer-focused Sales Representative to grow and manage our e-waste client portfolio. This role is primarily sales-oriented, responsible for acquiring new clients, managing key accounts, and driving e-waste volumes and revenue across corporate and commercial customers.
The ideal candidate is a proactive sales professional with strong communication and relationship-building skills, a solid understanding of the e-waste or recycling industry, and the ability to convert leads into long-term commercial relationships. The role also requires coordination with operations to ensure seamless collections, compliance, and service delivery.
Sales & Revenue Growth
- Actively prospect, qualify, and secure new e-waste clients through cold calling, referrals, and networking.
- Achieve monthly and quarterly sales, volume, and revenue targets.
- Promote the company’s e-waste services, compliance capabilities, and value proposition.
- Identify upselling and cross-selling opportunities within existing client accounts.
- Maintain a healthy sales pipeline and track deal progression.
Client Acquisition & Account Management
- Build and manage a portfolio of corporate, SME, and individual e-waste clients.
- Serve as the primary point of contact for client enquiries, service requests, and pricing discussions.
- Maintain regular client engagement to ensure retention and repeat business.
- Conduct client visits, needs assessments, and service reviews where required.
- Deliver a consistently high standard of customer service and professionalism.
E-Waste Collection & Service Coordination
- Coordinate e-waste collection requests in collaboration with operations and logistics teams.
- Ensure accurate communication of collection schedules, quantities, and service requirements.
- Track collections and follow up to ensure timely and successful completion.
- Assist in resolving client service issues or operational delays.
- Support onboarding of new clients into operational workflows.
Pricing, Quotations & Commercial Support
- Prepare and issue quotations in line with approved pricing structures.
- Support negotiations with clients within company guidelines.
- Provide accurate information on service scope, compliance, and documentation.
- Assist management with commercial insights, client feedback, and pricing trends.
CRM, Reporting & Data Management
- Maintain accurate client records, sales activity, and opportunity tracking in the CRM system.
- Support the migration and upkeep of client data from legacy spreadsheets to CRM.
- Generate sales, pipeline, and activity reports for management review.
- Ensure data accuracy, completeness, and compliance with internal standards.
Market Intelligence & Business Support
- Stay informed on e-waste industry trends, legislation, and competitor offerings.
- Identify market gaps, new service opportunities, and potential partnerships.
- Share market insights and client feedback to support strategic decision-making.
- Participate in sales meetings, planning sessions, and performance reviews.
Qualifications:
- National Senior Certificate (Grade 12)
- Tertiary qualification in Sales, Marketing, Supply Chain, Environmental Management, or related field – advantageous.
Job-specific experience:
- 5–10 years’ experience in sales, account management, or business development within the recycling, e-waste, environmental services, or related industries.
- Proven ability to generate new business and manage client accounts.
- Strong negotiation, persuasion, and closing skills.
- Excellent verbal and written communication skills.
- Experience working with CRM systems and sales reporting tools.
- Results-driven, self-motivated, and comfortable working toward targets and KPIs.
- High level of integrity, professionalism, and customer focus.