6 Other Professions jobs in Durban on Job Mail

An exciting opportunity for a Technical Sales Representative has opened up for a client based in New Germany.

• Identifying and Acquiring New Business
• Maintain and Grow Existing Customer base through cross selling and up selling including the correct package concept.
• Projects – Specialized solutions.
• Exceed monthly sales targets

• Minimum, three years’ sales experience in the industrial sector
• Minimum, two years’ experience in manufacturing/ process environment.
• Experience with technical products and or have mechanical exposure.
• At least a matric pass with mechanical/ technical drawing subjects –NQF 4/5 (preferable)
• Post matric technical slant NQF 6-7 level (ideal)
• Mechanical / process theory exposure (preferable)

• Knowledge of the Syspro System and or a similar ERP system
• Must be a good verbal communicator with relevant key points
• Must have ability to construct relevant structured reports
• Sales skills must include CRM or sales process experience.
• Ability to deal EFFECTIVELY with all levels of customer interaction (from buyers to production/maintenance staff to operational managers and senior management /owners
• Ability to work as part of a team and to contribute accordingly
• Prospecting/Business Development experience.
• A technical aptitude albeit, pneumatic, hydraulic, mechanical.
• Strong planning skills
• Ability to prioritise tasks/workload and control over administrative tasks
• Ability to draw out and focus on summary key drivers in a project

PURPOSE OF THE JOB

The Talent Acquisition manager partners with the recruitment team together with the Hiring managers to oversee the sourcing, interviewing, evaluation and successful placement of top talent within the organisation both in the contact centre and support environment.

Key Responsibilities

People Management

• Responsible for the day-day management of the recruitment team
• Deal with all disciplinary issues arising within the department
• Leave authorisation & attendance management
• Performance Review and monthly 1-1 to be conducted
• Conduct regular team meetings with staff to update them on what is required by the business
• Sit in on meeting conducted by the recruitment team to provide support and direction where needed
• Provide guidance and support to the team when required
• Allocation of work to the team and management of output

Capacity Management

• Manage capacity planning activities in line with the budget
• Work with marketing to define advertising requirements
• Monitor the effectiveness of the advertising
• Implement staff referral program
• Analysis of best sources of candidates and build strategy to maximise attraction opportunity
• Conduct regular workshops on recruitment techniques with Hiring managers
• Ongoing profiling exercise
• Proactively source and engage candidates through use of social media and other online tools, measuring effectiveness of each
• Partner with the various sales managers to understand the departments recruitment needs and individual portfolios
• Sit in on interviews
• Conduct collaboration sessions with the hiring manager and recruitment officers to ensure alignment
• Sit in and contribute to senior level interviews
• Deliver on key initiatives including Inclusion, Diversity and Equity
• Liaise with required service providers to ensure effective delivery (MIE, Agencies , Payspace, Pnet, etc)
• Sign off on all adverts before it goes live

Reporting

• Provide insights on effectiveness of recruitment activities
• Daily reporting on progress against capacity plan
• Monthly reporting against set metrics specifically around time to fill, cost per hire, month 1 performance, CT
• Evaluate current recruitment practices and build a culture of continuous improvement
• Work with Learning to consolidate data and better understand throughput rates to best forecast recruitment needs

Requirement Tools and Technlogy

• Work with marketing to create positive brand awareness to aid talent attraction posted on the various platforms
• Review recruitment tools used are best fit for purpose
• Work with Hiring managers to define recruitment guide and score cards prior to the second interview
• Host regular open day events both on site and virtual events
• Breezy HR system is used for all applicant tracking with no relevance on other external documents
• The Breezy system is regularly updated and pipelines reviewed to ensure it is a reflection of the company
• Candidate must use the Breezy system to input their information at the point of recruitment creating a paperless environment
• Candidate experience is articulated in business processes
• Communication touchpoints are defined with clear messaging, keeping the candidate information
• Candidates are contacted timeously
• Candidates have easy access to the recruitment team
• Candidates are well aware of the process and are prepped for the interview with the Hiring managers
• Any assessments that are conducted are communicated and arrangements for feedback are made where appropriate
• All candidate information is appropriately stored and access controlled

Ad-hoc Requirements

• Special projects
• Run bespoke training workshops when required
• Ensure the induction experience for a new starter is aligned to the company’s values

Pre-Assessment

• Create a batch of assessment pre – interview to give insight on current level of skill
• Assess candidates based on predefined criteria
• Conduct various assessment days when required in line with business requirement
• Ensure proper records of all learners attending the assessment centre

Knowledge, Skills & Experience

• Experience in managing a team
• Ability to work with different levels and to motivate
• Coaching approach
• Understanding of company performance management processes
• Ability to develop the team and maintain high levels of motivation
• Resource planning
• Contact centre environment
• Advertising
• Data analytics
• Planning and organising work schedules
• Facilitation / presentation
• Excel
• Build relationships with people easily
• Presentation ability
• Understanding of current industry/market conditions
• Sound understanding of the Assessment principles
• Understanding of the updated legislation
• Proper understanding of FAIS requirements
• Record keeping and understanding the FSB requirements
• Systems thinking methodology
• Understand the operational environment
• Understand the coaching techniques
• Understand different personality types
• Ability to translate request into a workable project
• Critical thinking
• Project management
• Process orientated
• Interview skills
• Training and development
• Understanding the sales environment
• Understanding different personalities

Behaviours / Competencies

• Approachable
• Consistent
• Teamwork
• Persuasive
• Impact and influence
• Partners with stakeholders
• Detail orientated
• Quick to action
• Detail conscious
• Analytical
• Logical
• Communication skills
• Self-confident
• Negotiating skills
• Logical
• Analytical
• Developmental
• Communication
• Flexible
• Conflict handling
• Developmental
• Approachable
• Motivational
• Honest and open
• Inspirational
• Creative
• Passionate
• Flexible
• Good stress management
• Organised
• Listening
• Attention to detail.
• Good
• Communication

This business is built, almost entirely, on the strength of remarkable people who give passionately to their roles, work tirelessly, and have the guest experience at the core of their focus daily and care of the sustainability of our communities and environment. Every single employee makes a huge difference to our success and our contribution to the world, regardless of their role or function. For this reason, we choose individuals very carefully – they are the strength and the future of this business.

KEY OUTPUTS

• Overall management of the Lodge operations and staff
• Responsible for ensuring high standards of service excellence and guest delight is maintained
• Support to General Manager in setting and executing on all operational plans and strategies to be determined for the lodge
• Provide disciplined and inspirational leadership to the Lodge team as well as effective management to ensure highest levels of productivity and service excellence
• Ensure daily interaction and communications with in-house guests so to lead and develop a guest centric hospitality culture
• Identify staff talent and create plans and opportunities for staff retention, development and growth
• Ensure company values are actively engaged and nurtured within staff teams
• Assist General Manager to draft annual business plans for the Lodge for each financial year and then oversee implementation thereof within specified time frames and budgets
• Assist General Manager to draft annual business budgets for the Lodge for each financial year and then oversee implementation thereof within specified time frames and budgets
• Ensure all group internal financial controls and systems are in place and strictly adhered to within the Lodge
• Overall responsibility for all human resources in the lodge
• Create annual and monthly training plans for all departments and structure external training and exchanges with other lodges / regions where possible
• Place and monitor of all lodge operational stock orders and oversee procurement function between the BuyDesign team and the Lodge
• Create strategies to enhance guest delight and service excellence. Ensure plan is implemented and managed throughout the year
• Work with Executive Chef to ensure menu and food are aligned to lodge quality standards and requisite guest food scores and food budgets are being met and monitored
• Work directly with the Assistant Managers, Head Ranger, camp managers and respective Departmental Managers to ensure the Lodge and service standards are maintained at all times and ensure costs and budgets are managed and not exceeded in order to meet regional goals
• Daily meeting with the management team and Heads of Department to discuss the daily plan, including arrivals, departures, maintenance, food, special requests, bush banqueting
• Over and above daily hosting of guests ensure you host all Agents, Media and VIP Groups
• Oversee the maintenance and development of the Lodge related infrastructure
• Co-operation and collaboration with the Game Reserve Conservation management teams
• Co-operation and collaboration with Ranger Training Team
• Ensure effective co-operation, collaboration and support with / to the South Lodge teams
• Manage collaboration efforts with Airwing, Ground-Handling and Adventures teams
• Ensure all health and safety compliance standards, including management of the company’s Covid 19 Protocols, are met and / or exceeded and that all necessary functions in this regard are realised
• Oversee safety and security of all guests, lodge staff and company assets
• Oversee Lodge conservation and sustainability efforts
• Ensure all health and safety and risk protocols are met and maintained

KNOWLEDGE REQUIRED (QUALIFICATIONS OR TRAINING PROGRAMS)

• At least 3 years relevant experience in a 5-Star operation
• Some form of managerial training
• Company Knowledge
• Valid unendorsed SA driver’s license essential

SKILLS REQUIRED

• Communication skills – with guests and fellow staff members
• Lateral thinking ability
• Initiative
• Professional, courteous, hospitable to guests
• Must be able to cope under pressure to meet guests needs
• Leadership
• Honest, have good integrity, proactive and driven person who has career ambitions
• Good interpersonal skills
• Passion for guest delight
• Attention to detail

PREVIOUS WORK EXPERIENCE REQUIRED

• Experience in the service industry especially in dealing with guests and staff
• Lodge Management and previous camp manager / safari host experience an advantage

Previous experience in working with kids an advantage

Our client in the Durban area is recruiting for a Facilitator for a 3 year fixed term contract.

Must have 3 years facilitating experience within Business Management

Must have relevant accreditation by SETA

Must have relevant post matric qualification

Own vehicle

Our client, International BPO industry, working with large Insurance companies is looking for a Key Individual (KI) to assist in managing and overseeing activities relating to financial/insurance services

- Must have at least 1 years’ experience in the management and oversight of the rendering of financial services specific to Short Term Insurance Personal, Short Term Insurance Personal A1 and Short Term Insurance Commercial

- Qualification as recognised by the Registrar

- RE 1 and RE 5 Regulatory Exam

- Class of Business (CoB) 1

- Class of Business (CoB) 2