DEBTORS & SALES ADMINISTRATOR

Lansdowne, Cape Town | R12,000 – R15,000 per month

RecruitSmith is recruiting on behalf of an established organisation in Lansdowne for an experienced Debtors & Sales Administrator to join their team.

The successful candidate will be responsible for maintaining the debtors’ book, driving collections, managing customer accounts and providing sales administration support to key corporate customers.

This is an excellent opportunity for an organised, financially astute professional who is confident dealing with customers, managing collections and working to strict month-end deadlines.

KEY RESPONSIBILITIES

Debtors & Collections

• Manage and maintain the debtors’ book and ensure outstanding accounts are followed up.

• Conduct debt collection in line with company procedures and collection targets.

• Prepare, distribute and follow up on monthly customer statements.

• Prepare monthly reconciliations of outstanding debtor accounts.

• Monitor and update the DNS/block list according to company policies.

• Follow up on customer payments and provide supporting documentation where required.

• Assist with the daily capturing of customer receipts.

• Process credit requests relating to returned stock.

• Process approved journals relating to damaged stock and shortages.

• Maintain accurate debtor information and records.

Sales Administration

• Assist with customer order processing and administration.

• Track and monitor monthly customer spend against budgets.

• Liaise with stores regarding orders and order changes.

• Manage corporate customer orders and debtor packs.

• Process and distribute invoices and credit notes.

• Handle ad hoc customer and order-processing requirements.

Customer Service

• Respond professionally to customer queries, needs and complaints.

• Record and manage corporate customer complaints.

• Build and maintain positive relationships with customers and internal stakeholders.

Reception & General Administration

• Assist with reception duties during designated morning hours.

• Provide general administrative support and assist with ad hoc requirements.

MINIMUM REQUIREMENTS

• Matric / Grade 12 or NQF equivalent.

• Mathematics or Accounting as Grade 12 subjects.

• 3–5 years' experience in debt collection within a corporate environment.

• Experience dealing with large retail/corporate customers is highly advantageous.

• Previous exposure to customers such as Pick n Pay, Shoprite, Hungry Lion, Spar or similar corporate accounts will be advantageous.

• Strong Microsoft Office skills.

• Experience with Microsoft Dynamics NAV / Navision will be advantageous.

• A Diploma or qualification in Bookkeeping, Accounting or Debt Collection would be advantageous.

? THE IDEAL CANDIDATE

We are looking for someone who is:

• Financially and mathematically strong, with the ability to analyse debtor information and reconciliations.

• Confident and assertive when following up on outstanding payments.

• Diplomatic and professional when dealing with difficult or confrontational customers.

• Highly organised with excellent administration and record-keeping skills.

• Able to work under pressure and meet strict month-end deadlines.

• A strong negotiator and problem solver.

• Detail-oriented with excellent time-management and multitasking abilities.

• Honest, reliable and able to maintain confidentiality and professional integrity.

LOCATION

Lansdowne, Cape Town

SALARY

R12,000 – R15,000 per month, depending on experience and suitability.

APPLY NOW

If you have solid corporate debt collection experience and believe you have the financial, administrative and customer-facing skills required for this role, we would like to hear from you.

Send your CV to RecruitSmith for consideration.

RecruitSmith
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