Job Summary
A well-established, multi-disciplinary Psychology Practice in Claremont, Cape Town is seeking an experienced and proactive Practice Manager to oversee operations, HR, governance, and administration for a growing team of approximately 30 staff members.
This senior leadership role focuses on ensuring smooth daily operations, regulatory compliance, and high standards of patient care and team performance. (Financial accounting remains the responsibility of the Finance Manager.) Flexibility is required, including rotational Saturday reception duties.
Key Responsibilities:
- Oversee all HR functions, including recruitment, onboarding, performance management, payroll coordination, and disciplinary processes
- Manage associate contracts, compliance tracking (HPCSA, POPIA), and claims administration oversight
- Supervise reception and support staff, facilities, suppliers, IT, and data security
- Ensure governance, risk management, medical aid audit oversight, and SOP compliance
- Coordinate external service providers (HR, IT, legal, insurance, marketing)
- ?Provide executive-level operational support to the Practice Principal
- Drive continuous improvement of systems and operational efficiency
Minimum Requirements:
- 5+ years’ experience in practice or operations management
- Strong leadership and organisational skills
- Proficient in MS Office and practice management systems
- Strong IT capability
Advantageous:
- Experience in a psychology or medical practice
- Experience with Elixir Live or similar systems
Remuneration: R25 000 – R35 000 per month (CTC), market-related and dependent on experience
This is an excellent opportunity for a structured and solutions-driven Practice Manager ready to take ownership of operational excellence within a professional healthcare environment.
How to Apply: Interested and suitably qualified candidates are invited to apply online with their updated CV. Should you experience any difficulties with the online application, please contact MedE Recruit directly.
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