Job Summary
About the Role:
We are seeking a dynamic and customer-focused Counter Sales Representative to join our team. In this role, you will engage directly with walk-in customers, build strong relationships, and drive sales while providing excellent customer service. The successful candidate will maintain accurate sales records, educate customers about products, and ensure all sales interactions are handled professionally and ethically.
Key Responsibilities:
- Engage with customers in-store and provide product guidance.
- Build and maintain relationships with new and repeat customers.
- Record and maintain accurate sales leads and customer account information.
- Achieve sales targets and contribute to revenue growth.
- Assist with stock management and product availability.
- Support administrative tasks, including updating customer information and sales records.
- Maintain a professional and welcoming store environment.
- Collaborate with colleagues and management to improve sales processes.
Requirements:
- Grade 12 / National Certificate (NQF Level 4) or relevant diploma.
- 1–2 years’ experience in a counter sales or retail environment.
- Strong customer service and interpersonal skills.
- Excellent verbal and written communication.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
- Familiarity with CRM systems or system-driven sales tools.
- Ability to multitask and manage time effectively.
- Strong organizational skills and attention to detail.
Preferred Attributes:
- Professional and courteous with a positive attitude.
- Ability to work independently and as part of a team.
- Innovative, proactive, and results-driven.
- Strong problem-solving skills and business acumen.
We Offer:
- A supportive and collaborative work environment.
- Opportunities for growth and development.
- Competitive salary and benefits
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