Administrative Supervisor

? Cape Town, Western Cape
? Permanent Position

We are seeking an experienced and detail-oriented Administrative Supervisor to oversee branch administration, financial processes, stock control, and rental operations. The successful candidate will play a key role in ensuring efficient branch operations, accurate reporting, and excellent customer service.

Key Responsibilities

• Supervise and support administrative staff to ensure efficient day-to-day operations.
• Monitor team performance through coaching, guidance, and performance management.
• Maintain and update rental fleet information on the ERP system.
• Ensure all customer documentation, lease agreements, and payments are completed before unit dispatch.
• Manage billing processes, including pre-billing, escalations, credit notes, and off-hire notices.
• Ensure accurate billing in accordance with lease agreements.
• Maintain units-not-billing reports and resolve billing discrepancies.
• Handle and resolve internal, customer, supplier, and debtor queries.
• Coordinate insurance claim submissions and supporting documentation.
• Manage stock control processes, including stock counts and ERP updates.
• Process delivery and return documentation within agreed turnaround times.
• Reconcile transport and siting accounts monthly.
• Process purchase orders and verify transport and siting rates.
• Ensure compliance with health, safety, quality, and environmental standards.
• Maintain high housekeeping and operational standards.

Minimum Requirements

• Matric (Grade 12).
• Diploma or Degree in Administration, Logistics, Stock Control, or a related field.
• 3–5 years' experience in an administrative, stock control, logistics, or supervisory role.
• Proficiency in ERP systems and Microsoft Office.
• Strong administrative, planning, and organizational skills.
• Excellent communication and problem-solving abilities.
• Previous supervisory experience is advantageous.

Key Competencies

• Strong attention to detail.
• Customer-focused approach.
• High level of integrity and professionalism.
• Dependable and reliable.
• Adaptable and able to work in a fast-paced environment.
• Strong business acumen and decision-making skills.
• Results-driven with a proactive attitude.

? email your CV to: mackaylar.kettledas@isilumko.co.za

If you do not hear back from us within 2 weeks of your application, please consider your application unsuccessful.