Job Summary
Job Title: Account Manager
Location: Cape Town, South Africa
Hire Resolve's client is currently seeking an experienced and dynamic Account Manager to join their team in Cape Town. The Account Manager will be responsible for building and maintaining relationships with clients, ensuring client satisfaction, and achieving sales targets. The ideal candidate has strong interpersonal skills, a proactive approach, and a deep understanding of the sales process.
Responsibilities:
- Foster and maintain strong relationships with existing clients to ensure client satisfaction and retention.
- Act as the primary point of contact for all client inquiries, providing timely and accurate responses.
- Identify new business opportunities within existing accounts and create cross-selling and upselling strategies to maximize revenue.
- Develop and implement account plans, including setting sales targets and action plans.
- Collaborate with the Sales team to identify potential leads and assist in the acquisition of new clients.
- Conduct regular business reviews with key clients to identify growth opportunities and address any concerns or issues.
- Work closely with the Operations and Customer Support teams to ensure seamless service delivery and resolve any client complaints or issues.
- Monitor industry trends and competitors to stay up-to-date on market developments and identify potential business opportunities.
- Prepare and deliver sales presentations, proposals, and contracts to key clients.
- Utilize sales CRM systems to manage client interactions, document sales activities, and track progress towards sales targets.
Requirements:
- Bachelor's degree in Business Administration, Commerce, Engineering, or Law
- 3-5 years of experience in account management or sales.
- Previous experience within the industry is preferred.
- Valid driver's license
- Proven experience as an Account Manager or similar role, preferably in a related industry.
- Excellent communication and interpersonal skills.
- Strong negotiation and persuasion abilities.
- Ability to build and maintain long-term relationships with clients.
- Self-motivated and driven to achieve sales targets.
- Exceptional organizational and time-management skills.
- Detail-oriented with the ability to work independently and in a team environment.
- Strong problem-solving and decision-making skills.
- Knowledge of sales principles and strategies.
- Proficiency in using CRM software and Microsoft Office Suite.
Benefits:
- Salary: negotiable
- Family Leave (Maternity, Paternity)
Contact Hire Resolve for you next career-changing move.
- Salary: negotiable
- Our client is offering a highly competitive salary for this role based on experience.
- Apply for this role today, contact Alyssa Marson at Hire Resolve or on LinkedIn
You can also visit the Hire Resolve website: hireresolve.us or email us your CV: Engineers@hireresolve.za.com
Hire Resolve
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Specialists in Civil, Structural, Mechanical Engineering, Information Technology, Mining, Manufacturing and Finance Careers!
Hire Resolve is one of the larger and more agile South African recruitment companies that focus on placing professionals and skilled people in permanent employment and contract employment. We prefer and focus on working with top quality professionals and candidates in South Africa and Africa.
Hire Resolve has successfully placed Engineering, Mining, IT, Manufacturing and Finance professionals with top firms across the Western Cape, Eastern Cape, KwaZulu Natal, Gauteng and in Africa. Hire Resolve has assisted candidates to find jobs at over 100 JSE listed companies of which many are global companies with offices and operations in South Africa and Africa. It is for this reason that we are well respected in the industries we operate in and in the recruitment industry.