Job Summary
Hospitality & Outdoor – New Vacancy – Service Supervisor / Wine Steward Luxury Lodge – Thabazimbi, Limpopo We are seeking a skilled Service Supervisor / Wine Steward to join a dynamic lodge team. The successful candidate will oversee beverage and service operations, ensure exceptional guest experiences, and provide expert wine knowledge and recommendations in line with the lodge’s high standards. This role combines leadership, service excellence, and sommelier expertise in a fast-paced hospitality environment. Requirements: · Minimum 2-year Cape Wine Academy diploma · Grade 12; Travel and Tourism qualification an advantage · At least 1 year’ experience in a similar position · Valid Driver’s Licence · Sound knowledge of TallOrder (advantage) · Strong understanding of luxury F&B service standards · Knowledge of local, regional, and international wines and other beverages · Knowledge of food and cooking methods, products, and supply · Understanding of stock procedures and control · Knowledge of operation of F&B appliances and equipment · Knowledge of hygiene and cleaning products · Basic planning, budgeting, and departmental administration skills Responsibilities: · Lead and monitor the service team to ensure consistent high-quality service and adherence to liquor regulations · Prepare, present, and serve beverages, including developing specialty drinks and training staff · Promote effective communication between the kitchen and service teams, including daily briefings and pass management · Handle guest complaints professionally and ensure a positive dining experience · Manage beverage and service stock, maintain par levels, and coordinate ordering and deliveries · Review beverage menus, analyze recipes, and ensure profitable pricing and cost control · Maintain beverage and service equipment, arrange for maintenance and repairs as needed · Provide sommelier expertise: advise guests on wine selection and pairings, present and pour wines professionally · Collaborate with the culinary team to align wine recommendations with menu changes · Participate in ongoing wine education and train other staff on service standards and wine knowledge Package on Offer: · R13 000 – R15 000 depending on experience · Live in position Start Date: ASAP