Receive sales orders from Sales Representatives and Agents.
Prepare and sort orders for pricing approval.
Communicate with Sales Representatives and Agents regarding order queries or discrepancies.
Capture sales orders accurately onto the accounting system.
Verify the accuracy of all processed orders.
File completed sales orders and maintain organised records.
Continuously update the order management system and remove outdated orders.
Prepare and distribute sales reports including MTD, weekly, monthly, export, tonnage, sales analysis, incentive, and performance review reports.
Assist the Debtors Department with customer claims and account queries.
Provide supporting documentation for audits.
Update and distribute customer price lists.
Assist with customer invoicing.
Prepare proforma invoices and quotations.
Compile monthly rebate reports.
Perform general administrative duties.
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