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Job Summary
Exclusive Private Island Resort based in the Maldives is looking for a Resort Manager to work seamlessly with the Cluster General Manager in offering a world-class experience to discerning travellers. The Resort Manager oversees all daily operations ; including staff management ; guest services, food and beverage, maintenance to ensure a high-quality; memorable and seamless guest experience. They act as the central link between departments and are responsible for maintaining service standards and operational excellence. Duties: Managing daily routines across departments such as front desk, housekeeping, food and beverage, maintenance, and entertainment. Recruiting; training, and motivating a diverse team; scheduling shifts and conducting performance reviews. Resolving complex complaints, greeting guests upon arrival, and ensuring all services meet high hospitality standards. Developing and monitoring budgets, tracking expenses, and optimizing revenue through occupancy and cost control. Coordinating with engineering teams to ensure grounds, pools, and guest rooms are in top condition and compliant with safety regulations. Collaborating with marketing teams to promote the resort, attract group bookings, and manage vendor relationship Requirements: High school diploma A degree in hospitality, business management, or a related field is usually required. At least 3–10 years of experience in 5* resort operations, with specific experience in senior management. Strong leadership, problem-solving, interpersonal, and communication skills are essential.
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