Job Summary
Key Results Area:
Responsible for the co-ordination of Requests for Quotation (RFQs)
Preparation and control of technical documentation
Administration of Engineering Queries (EQs)
Accuracy and integrity of technical data held in the company's Enterprise Resource Planning (ERP), document management systems and technical database
Coordinate department workflow
Contribute to the development and implementation of strategies to enhance customer service, increase sales & efficiency and the overall profitability of the business
Person Specification:
Meticulous with a high degree of accuracy and attention to detail
Strong communication and interpersonal skills
Displays initiative, self -motivated and focussed on results
Possess confidence and authority to obtain information and follow a task to completion
Applies logic and commercial reason to decision making
Able to manage competing priorities to commercial effect
High degree of professionalism and confidentiality
Accepts responsibility for own actions and the achievement of intended outcomes
Effective in a team-based environment and in support of team objectives
Available to work on a full-time flexible basis
Knowledge Skills and Experience:
Grade 12 supported by demonstrated administrative experience in a technical, engineering or manufacturing environment
At least 5 years' experience in a similar role ideally in the PCB/ electronics industry
Familiarity with Computer Aided Manufacturing (CAM) software would be advantageous
Quantifiable skills in document control and revision management
Strong administrative and organisational skills
Excellent written and spoken skills in English
Proven customer service skills
Advanced skills in MS Office suite
Understanding of ERP systems
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