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Job Summary
ABOUT THE POSITION The Assistant F&B Manager will support the Lodge Manager, F&B Manager, Assistant Resident Manager, and Resident Manager in the day-to-day operations of the property. The role ensures high operational standards, strong financial controls, and exceptional guest service in line with company expectations. This position plays a key role in operational efficiency, team leadership, cost control, and maintaining service excellence across all Food & Beverage and Front of House operations. KEY RESPONSIBILITIES Assist the Lodge Manager, F&B Manager, Assistant RM, and RM in daily operations to ensure optimal financial and operational performance. Monitor and enforce company policies, procedures, and service standards. Ensure accurate reporting structures are followed and information is submitted timeously. Assist with financial management, budgeting, and cost control. Build strong staff relationships and promote a positive, high-performance culture. Stand in for the F&B Manager during off days, leave, or absence. Coordinate and monitor staff rosters in conjunction with the F&B Manager. Assist in managing daily F&B and Front of House operations. Implement operational structures to ensure efficient daily management. Work closely with all HODs (Housekeeping, Maintenance, Kitchen, Guiding, and F&B). Act as Manager on Duty when required, taking full responsibility for operational matters. Conduct daily briefings with the F&B Manager regarding FOH requirements. Assist with guest check-ins and check-outs where required. Monitor food presentation, service standards, and service flow. Assist in controlling costs and maximizing revenue. Support the compilation of departmental budgets. Interpret and understand monthly financial reports. Assist with capital expenditure projects. Compile weekly operational and financial reports, including photos and required data. Manage OE stock counts and ensure accountability. Conduct weekly stock takes and submit reports timeously. Ensure bar controls and stock levels are maintained. Ensure weekly stock orders are prepared and submitted. Ensure staff hours are accurately recorded and submitted weekly. SYSTEM REQUIREMENTS Proficient in Microsoft Office (strong Excel skills essential) Working knowledge of hospitality PMS systems Opera and Symphony experience advantageous MINIMUM REQUIREMENTS 1–3 years’ experience in a similar role within the hospitality industry Matric (minimum requirement) Relevant qualification advantageous Valid South African ID Valid driver’s license SALARY & BENEFITS Salary package includes a mandatory 5% contribution to the company provident fund Medical aid available as part of the CTC package
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