Job Summary
MASSAGETHERAPEUT | MASSAGE THERAPIST
Luxury Wellness Resort & Spa | AUSTRIA (EU)
START: ASAP
TRADING HOURS & SHIFTS:
- Monday - Sunday
- Shifts - must be flexible to accommodate operational needs
REPORTS TO: Spa Manager / HR Manager / CEO
SALARY & COMPANY BENEFITS:
- Visa / Permit provided by company (if eligible for employment)
- €2,270 - €2,500 Basic Salary per month (Based on experience) | Salary is paid in EUROS
- 100% public holiday allowance
- 13th & 14th monthly salary - paid pro-rata
- Performance bonus (annual)
- Staff meal (when on duty)
- Company accommodation (shared housing facilities + single room)
- Access to wellness & spa facilities within the resort and sister properties
- In-house discount on vendor relationships & and business partners
MINIMUM REQUIREMENTS:
- German native (first language) / fluent 2nd language (C1) | Speak, Read & Write
- Confident in English language (Speak, Read & Write) | B2 - C1 Level
- Any other European language is beneficial
- Beautifully groomed & professionally presentable
- ITEC certified in Holistic Massage / Beauty Therapy
- At least TWO+ years industry experience delivering professional spa services - focusing on Massage Therapy
- Cruise Ship / Resort employment experience is highly favourable
- Skilled and competent to perform Pregnancy Massage, Infant / Baby Massage, Child-friendly massages and Post-partum recovery massage
JOB OVERVIEW:
The Massage Therapist plays a key role in promoting the resort’s Holistic Wellness offering by delivering high-quality professional Massage treatments.
Through strong technical expertise, attentive consultation, and a high level of quality awareness, the role ensures that guests of all ages—from children to adults—enjoy a relaxing, professional, and well-presented treatment experience.
Working closely with Spa Reception, Spa Therapists, and Spa Management, the role supports smooth spa operations and actively contributes to:
- Positive guest experiences
- Retail product sales
KEY RESPONSIBILITIES:
Massage Treatments & Guest Care
- Perform professional, holistic, massage treatments according to spa standards
- Maintain consistently high service and treatment quality
- Create a calm, professional, and relaxing treatment environment
Sales & Consultation
- Actively recommend suitable spa and retail products based on guest needs and age
- Sell spa and skincare products
- Advise guests on treatments focusing on Mother Wellness focused therapies
Organisation & Work Environment
- Prepare, maintain, and clean treatment rooms
- Ensure cleanliness, order, and a professional workspace
- Handle products, materials, and equipment with care
- Maintain active presence in the spa outside of treatment times to support guest experience
- Adhere to hygiene, safety, and quality standards
- Conduct regular checks of spa, relaxation, and guest areas
- Report any issues or improvement opportunities to Spa Management
Communication & Collaboration
- Work closely with Spa Reception to ensure smooth scheduling and treatment flow
- Coordinate with Spa Management on operational and professional matters
- Collaborate with the Spa Team and other relevant departments
- Contribute to a professional, team-oriented spa atmosphere
- Ensure clear internal communication
- Identify operational challenges and report relevant observations
- Communicate guest information and appointment changes clearly