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Operations Manager | Conference & Function Venue | Durbanville | Ss
HotelJobs Wednesday, 04 March 2026 1Job Summary
Operations Manager | Conference & Function Venue | Durbanville Kendrick Recruitment is seeking a dynamic, disciplined, and commercially astute Operations Manager to join a premium conference and function venue in the Durbanville Wine Valley. This leadership role is ideal for a hospitality professional who thrives on structure, accountability, operational precision, and delivering service excellence. This is a hands-on, leadership-focused role — for someone who believes hospitality is a performance of excellence. Minimum Requirements: • 5–8 years’ hospitality and venue operations management experience • Strong commercial acumen and financial literacy • Proven track record of leading high-performing teams • Experience in fast-paced, high-standard environments • Solutions-driven, proactive, and operationally precise • Ability to lead by example, with authority, visibility, and accountability • Strong understanding of guest experience and premium service delivery Key Responsibilities: Operational Leadership • Full operational oversight of the venue and facilities • Ensure efficiency across all departments • Troubleshoot operational challenges decisively • Coordinate suppliers, services, and maintenance • Maintain strict adherence to compliance, legal, and safety standards Commercial & Financial Accountability • Assist in budgeting, cost control, and financial performance monitoring • Monitor pricing structures and operational expenses • Identify operational efficiencies to support revenue growth • Support marketing, promotions, and commercial strategies Team Leadership & Culture • Lead, inspire, coach, and develop a disciplined, service-focused team • Enforce SOPs, policies, and performance standards • Conduct performance reviews and manage disciplinary processes where required • Promote a professional, accountable, and high-performance culture Guest Experience • Ensure seamless, premium guest service from arrival to departure • Handle escalated guest concerns professionally and decisively • Protect and enhance the brand reputation Personal Attributes: • Commercially minded and proactive • Solutions-driven and confident decision-maker • Professional, disciplined, and visible as a leader • Passionate about hospitality and premium guest service • Mature, strategic thinker comfortable with accountability and measurable performance What We Offer: • Leadership position within a growing, premium hospitality group • Performance-driven culture with a focus on operational excellence • Direct collaboration with executive leadership • Opportunity to shape the future of a high-profile, high-performance venue Salary: Negotiable DOE This role is ideal for a professional who thrives in high-expectation environments, embraces accountability, and is committed to delivering excellence at every level. Please note: Due to the high volume of applications, only candidates who meet the listed requirements will be contacted. If you do not receive a response within 7 working days, kindly consider your application unsuccessful.
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