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Job Summary
? Duty Manager – Luxury Safari Lodge | North West ? Are you a natural host with a passion for delivering unforgettable guest experiences? Kendrick Recruitment is looking for a Duty Manager to lead the front-of-house team at a stunning Luxury Safari Lodge in the North West. In this role, you’ll be the first point of contact for our guests, ensuring their stay is seamless, relaxing, and truly memorable — from the moment they arrive to their final farewell. Whether it’s welcoming guests, hosting meals and teas, or coordinating bush stops, your organisational skills and warm personality will shine. Key Responsibilities: * Welcome guests, check them in, and show them to their accommodation * Host during meal and tea times, paying attention to dietary requests and special needs * Ensure all rooms an9d public areas are guest-ready and maintained * Coordinate seating, liaise with service staff and the Chef, and manage guest flow * Handle guest queries and payments professionally * Monitor health, safety, and lodge etiquette standards What they’re looking for: * Previous experience as a Host or in guest-facing roles in hospitality * Strong people, organisational, and communication skills * Experience in staff supervision and team coordination * Knowledge of lodge etiquette and health & safety regulations * Ability to work shifts, remain on your feet, and provide consistent, high-quality service * High school diploma; hospitality certification is advantageous Why this role is incredible: * Lead a dynamic team in a luxury safari setting surrounded by breathtaking wildlife * Be at the heart of five-star guest experiences * Opportunity to grow your career in hospitality leadership If you’re ready to create memorable safari experiences and take on a leadership role in a world-class lodge, send your CV today!
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