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Head Guide – Luxury Forest Reserve | Eastern Cape Kendrick Recruitment is currently seeking an experienced Head Guide for a luxury forest reserve near Grahamstown. This live-in role offers the opportunity to lead a guiding team and deliver exceptional 5-star guest experiences in a remote lodge environment. Requirements: · Proven experience as a Head Guide or Senior Field Guide in a luxury lodge or hospitality environment · Exceptional knowledge of local flora, fauna, ecology, and wildlife · Fluent in English; additional languages advantageous · Strong leadership, organisational, and team management skills · Excellent guest service, interpersonal, and communication abilities · Ability to work in remote locations and meet the physical demands of guiding · Live-in required, with medical benefits included Key Responsibilities: · Lead and manage the guiding team, providing mentorship, support, and training · Deliver personalised and professional guided nature experiences · Ensure all guiding activities adhere to safety protocols and operational standards · Maintain effective communication with lodge management regarding guest needs and team performance · Schedule and coordinate guiding activities for smooth operations and high guest satisfaction · Foster a team culture focused on excellence and 5-star service delivery · Monitor and maintain guiding equipment and vehicles to lodge standards · Provide input into guest experience planning, including itineraries and personalised activities Package: · Salary: Negotiable, dependent on experience · Accommodation: Live-in provided with medical benefits · Working schedule: 11 days on / 3 days off roster To apply for the Head Guide position, please send your updated CV, reference letters, qualifications, and a recent head & shoulders photo Please note: Due to the high volume of applications, only candidates meeting the listed requirements will be contacted. If you do not hear from us within 7 working days, kindly consider your application unsuccessful.
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