Job Summary
?? ASSISTANT LODGE MANAGER VACANCY ALERT ?? ? Assistant Lodge Manager ? Kruger National Park ? Luxury Safari Lodge ? Salary: Negotiable DOE ? Role Overview: An exciting opportunity for an experienced Assistant Lodge Manager to join a luxury safari lodge within the Kruger National Park. This role supports the Lodge Manager in delivering exceptional guest experiences while ensuring smooth operational coordination across all departments in a high-end bush environment. ? Key Responsibilities: ? Lodge Operations Support • Assist the Lodge Manager in the overall day-to-day management of the lodge • Ensure smooth coordination across all operational departments • Maintain high standards of service delivery, organisation, and guest care • Support operational decision-making and problem-solving as required ⭐ Guest Experience & Relations • Deliver warm, personalised, and memorable guest experiences • Act as a key point of contact for guest interaction and service excellence • Maintain strong guest relationships and handle requests with care and efficiency • Ensure guest areas reflect luxury standards at all times ? Team Leadership & Staff Development • Assist in managing, training, and developing lodge staff • Ensure staff adherence to service standards and operational procedures • Promote a culture of professionalism, teamwork, and attention to detail • Support staff coordination across departments ? Housekeeping, Maintenance & Presentation • Maintain exceptional housekeeping, gardening, and general lodge presentation standards • Ensure all guest and operational areas are kept clean, organised, and well-maintained • Uphold the aesthetic integrity and design standards of the lodge • Oversee care and upkeep of lodge equipment and assets ? Financial & Administrative Support • Assist with financial administration and operational reporting • Oversee stock control, purchasing, and order management processes • Support reception and concierge administrative functions • Maintain and update guest databases accurately ? Conservation & Lodge Ethos • Support and communicate the lodge’s conservation values and purpose • Ensure operations align with environmental and sustainability principles • Promote responsible and ethical hospitality practices ? Requirements: • Previous experience in a lodge management or assistant management role • Strong background in luxury hospitality or safari lodge operations • Excellent guest relations and communication skills • Strong organisational and administrative ability • Experience in staff supervision and training • Financial awareness including stock control and basic reporting • Ability to work in a remote, high-pressure environment • Passion for conservation and luxury guest experiences ? Personal Attributes: • Hands-on and proactive approach to operations • Strong leadership presence with a calm, professional manner • Highly guest-focused with attention to detail • Flexible, adaptable, and team-oriented • Strong problem-solving and decision-making skills • Passion for delivering world-class safari hospitality ? For more details on this role and to apply, contact me today! Please note that only suitable candidates meeting the requirements of the position will be contacted.