Job Summary
NOW HIRING: Assistant General Manager | Conservation-Focused Luxury Hospitality Company | Namibia About the Opportunity Kendrick Recruitment is seeking an experienced, passionate and hands-on Assistant General Manager to join an established conservation-focused luxury hospitality company in Namibia. This is an exciting opportunity for a senior hospitality professional who combines strong operational management abilities with a genuine appreciation for conservation, sustainability and responsible tourism. The successful candidate will work closely with the General Manager to oversee daily operations, support departmental teams and ensure exceptional guest experiences while upholding the company's conservation values. Key Responsibilities • Assist the General Manager with the overall management and strategic direction of the property and its operations. • Oversee daily hospitality operations, ensuring efficiency and exceptional service standards. • Coordinate and support all departments, including front of house, housekeeping, food and beverage, kitchen and maintenance. • Lead, motivate and develop management teams and operational staff. • Ensure guests receive personalised, memorable experiences that reflect the company's luxury offering. • Monitor operational performance, budgets, expenditure and cost control. • Maintain strong financial and administrative procedures across departments. • Ensure compliance with company policies, health and safety requirements and operational standards. • Support the implementation of sustainable and conservation-focused operational practices. • Work closely with conservation teams to ensure hospitality operations align with the company's environmental objectives. • Oversee staff training, development, performance management and recruitment where required. • Handle guest feedback and operational challenges professionally. • Identify opportunities to improve efficiency, service delivery and overall guest satisfaction. • Maintain strong relationships with suppliers, local communities and relevant stakeholders. • Ensure the property and facilities are maintained to the highest standards. Key Requirements • Proven experience in a senior hospitality management role, preferably within a luxury lodge, safari operation or remote hospitality environment. • Previous experience as an Assistant General Manager, Resident Manager or Lodge Manager would be advantageous. • Strong understanding of all aspects of luxury hospitality operations. • Proven leadership and team management abilities. • Excellent financial management, budgeting and cost-control skills. • A genuine interest in conservation, sustainability and responsible tourism. • Strong communication, interpersonal and problem-solving skills. • Ability to manage multiple departments and operational priorities. • A hands-on, adaptable approach with exceptional attention to detail. • Experience working in remote locations and multicultural teams would be advantageous. • A passion for delivering exceptional guest experiences while supporting conservation initiatives. Package • Salary: Negotiable, depending on experience. • Based in Namibia. Please note that only candidates who meet the minimum requirements will be contacted. Should you not receive a response within seven working days, please consider your application unsuccessful.