CHIEF BUSINESS OFFICER (CBO)

Location: Pretoria, Gauteng
Position Level: Executive Leadership

About the Organisation

Medical Resources Group is recruiting on behalf of our client, a highly established and respected medical billing and healthcare administration organisation with a strong national footprint and longstanding specialist relationships built over many years of operational excellence.

As the organisation enters its next phase of strategic growth, the focus is on modernising operations, driving scalable expansion, integrating advanced technology and AI-driven efficiencies, and strengthening market positioning within the healthcare administration sector.

This role presents a rare opportunity for an accomplished commercial leader to help shape the future of an established business while preserving the stability, service excellence, and trusted reputation upon which the organisation has been built.

The Executive Opportunity

The organisation is seeking a commercially astute, execution-driven Chief Business Officer (CBO) to assist in leading strategic growth, operational transformation, and business expansion initiatives.

This is not a traditional corporate executive role focused solely on oversight and reporting. The successful candidate will be expected to operate as a strategic growth partner to executive leadership — balancing high-level strategy with hands-on execution.

The role requires a leader capable of driving measurable commercial outcomes, modernising operational structures, improving scalability, and positioning the organisation for long-term sustainability and national growth.

Core Focus Areas

The Chief Business Officer will play a key leadership role in:

• Strategic business growth and revenue expansion
• Client acquisition and market development
• Technology integration and AI-enabled operational enhancement
• Operational refinement and scalability
• Strategic partnerships and stakeholder engagement
• Brand positioning and market visibility
• Long-term sustainability and business optimisation

Key Responsibilities

Strategic Growth & Commercial Expansion

• Develop and execute a clear commercial growth strategy aligned to long-term business objectives
• Drive national client acquisition initiatives within the healthcare and specialist practice environment
• Identify new service opportunities, revenue streams, and strategic market opportunities
• Lead commercial negotiations and assist in securing high-value client relationships
• Develop scalable growth initiatives that support long-term expansion

Business Development & Strategic Partnerships

• Build and strengthen relationships with:
  • Specialist medical practices
  • Practice managers and healthcare stakeholders
  • Hospital groups and strategic industry partners
• Establish referral networks and partnership channels
• Represent the organisation professionally within the healthcare sector
• Enhance strategic positioning and market credibility

Technology, Innovation & Modernisation

• Lead the identification and implementation of:
  • Automation initiatives
  • AI-assisted workflows
  • Digital communication systems
  • Operational optimisation strategies
• Drive efficiencies through technology-enabled transformation
• Assist in modernising systems, workflows, and operational structures
• Support employee adoption, training, and change management initiatives

Operational Leadership & Scalability

• Improve operational performance, efficiencies, and service delivery standards
• Develop scalable reporting structures and management systems
• Assist executive leadership with long-term strategic planning
• Contribute to business sustainability, operational refinement, and future-readiness
• Drive accountability and execution across strategic initiatives

Market Presence & Brand Positioning

• Position the organisation as a premium, technology-enabled healthcare administration partner
• Support marketing, networking, and industry engagement initiatives
• Enhance visibility and credibility within the medical and healthcare sector
• Contribute to digital brand growth and strategic communication initiatives

Success Measures

Performance within the role will be measured against:

• Revenue growth and commercial expansion
• New client acquisition and retention
• Operational efficiency improvements
• Successful implementation of scalable systems and automation
• Profitability and margin improvement
• Strategic execution and business transformation outcomes
• Staff engagement and adoption of operational improvements

Candidate Profile

Experience

• 8–15 years’ experience in:
  • Commercial leadership
  • Business development
  • Strategic growth roles
  • Healthcare, medical administration, or B2B services (advantageous)

Qualifications

• Relevant tertiary qualification in:
  • Business / Commerce
  • Finance / Accounting
  • Healthcare Management
  • Marketing or related fields
• MBA or postgraduate qualification advantageous

The organisation places strong emphasis on demonstrated commercial success, leadership capability, execution ability, and proven business growth experience.

Core Competencies

• Strong commercial and strategic acumen
• Proven ability to scale and optimise business operations
• High-level relationship-building and stakeholder engagement ability
• Technology-oriented and comfortable driving innovation
• Strong leadership, communication, and execution capability
• Strategic thinker with operational delivery focus

Personal Attributes

The ideal candidate will be:

• Entrepreneurial and commercially driven
• Results-focused and execution-oriented
• Professional and confident in executive and client-facing environments
• Adaptable, resilient, and solutions-driven
• Highly accountable with strong ownership mentality
• Comfortable operating in a fast-paced growth environment

Reporting Structure

• Reports directly to the Chief Executive Officer (CEO)
• Works closely alongside executive leadership and senior management

Remuneration

• Competitive executive remuneration package
• Performance-based incentives linked to strategic growth and profitability
• Long-term incentive structure aligned to business objectives and expansion goals

Why This Role

This opportunity is ideally suited to a high-performing executive who wants to play a meaningful role in transforming and scaling an established organisation into its next phase of innovation, growth, and market leadership.

Application Instructions

Interested candidates are invited to submit their CV and supporting documentation to:

werner@medicalresources.co.za with Reference: CBO

If you do not receive feedback within 2 weeks, please consider your application unsuccessful.