Our client, an established organization specializing in aftermarket services and mechanical equipment in the mining and industrial sectors, is seeking a highly experienced Engineering Manager to lead technical support and reliability initiatives.

Duties:

• Serve as the technical authority for all aftermarket products and services.

• Provide engineering support for vibrating screens, feeders, exciters, and associated equipment.

• Review and approve technical quotations and repair scopes.

• Support complex customer technical enquiries and review manufacturing drawings.

• Verify technical specifications and ensure compliance with engineering standards.

• Ensure aftermarket components meet original design requirements.

• Liaise with Sales Engineering on customer modifications and design improvements.

• Inspect manufactured components and assemblies for dimensional compliance and quality.

• Support manufacturing in technical issue resolution and oversee refurbishment projects to OEM standards.

• Conduct failure investigations, root cause analysis, and develop reliability improvement strategies.

• Generate technical reports for clients and management.

• Provide technical oversight to Field Service teams, developing methodologies and standards.

• Conduct site inspections, customer visits, and support commissioning, troubleshooting, and maintenance activities.

• Collaborate with clients to understand operational challenges and develop engineering solutions to reduce downtime and improve performance.

• Assist with maintenance planning, reliability improvements, and provide technical evaluations for sales and service support.

• Identify opportunities for design enhancements and contribute to product development.

• Support technical training initiatives.

Requirements:

• Proven experience of at least 10 years in mechanical engineering, specifically within the aftermarket and equipment support environment.

• Strong expertise in root cause analysis, quality assurance, and technical report writing.

• Demonstrated leadership and project management skills.

• Ability to develop and implement engineering solutions for operational challenges.

• Excellent communication skills for liaising with customers and internal teams.

Familiarity with the following:

• Mechanical engineering principles.

• Root cause analysis methodologies.

• Quality assurance processes.

• Technical documentation and reporting.

• Customer relationship management.

If you do not hear back from us within two weeks, kindly consider your application unsuccessful