Job Summary
An established telecommunications and technology solution provideris seeking a highly skilled Infrastructure Engineer to join their Network Operations team.Responsibilities:
Advanced Support & Resolution: Provide expert-level support and lead the diagnosis/resolution of complex, critical network, and voice connectivity issues (routers, switches, firewalls, APNs, wireless) in alignment with SLAs.
Configuration & Maintenance: Own the full lifecycle management of core network systems, including configuration, implementation, upgrades, patching, and change management following ITIL best practices.
Performance & Optimisation: Proactively monitor, analyse, and optimise performance in high-availability, carrier-grade networks using advanced tools.
Architecture & Strategy: Provide input to technical strategy, market evolution, and architecture oversight. Engage with clients and vendors to translate requirements into effective network solutions.
Escalation & Leadership: Act as a senior escalation point, provide mentorship to junior engineers, and participate in an on-call rotation for critical incident response and service restoration.
Compliance & Documentation: Ensure network operations adhere to regulatory compliance (ICASA, POPIA, etc.) and security best practices. Produce and maintain high-quality technical documentation and SOPs.
Networking Expertise: Advanced proficiency in routing and switching protocols (BGP, OSPF, MPLS, VLANs, STP).
Security Acumen: Strong expertise in network security principles, including firewall design, VPNs, IDS/IPS, and threat mitigation.
Hands-on Experience: Proven experience with carrier-grade hardware (e.g., Cisco, Juniper, Fortinet) and troubleshooting complex multi-technology environments (IP, voice, cloud, SD-WAN, hybrid networks).
Leadership & Communication: Demonstrated ability to lead projects, mentor staff, and translate technical solutions into clear business impact for stakeholders.
Personal Attributes: Self-driven, focused on continuous improvement, exceptional problem analysis, adaptability, and attention to detail. Basic scripting skills are a plus.
Qualifications (Advantageous)
CCNP (Cisco Certified Network Professional) or higher (CCIE preferred)
JNCIA / JNCIP (Juniper Networks Certified Internet Associate/Professional)
ITIL Foundation or equivalent
Additional certifications in security (CISSP, Fortinet NSE) or cloud networking.
Benefits:
- Competitive salary based on experience (salary can potentially be more based on experience/skills)
IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to itcareers@hireresolve.za.com
About
Specialists in Civil, Structural, Mechanical Engineering, Information Technology, Mining, Manufacturing and Finance Careers! Hire Resolve is one of the larger and more agile South African recruitment companies that focus on placing professionals and skilled people in permanent employment and contract employment. We prefer and focus on working with top quality professionals and candidates in South Africa and Africa. Hire Resolve has successfully placed Engineering, Mining, IT, Manufacturing and Finance professionals with top firms across the Western Cape, Eastern Cape, KwaZulu Natal, Gauteng and in Africa. Hire Resolve has assisted candidates to find jobs at over 100 JSE listed companies of which many are global companies with offices and operations in South Africa and Africa. It is for this reason that we are well respected in the industries we operate in and in the recruitment industry.
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