Our client, a well-established organisation in the manufacturing and commercial services sector, is looking for a methodical and detail-oriented SYSPRO Administrator to join their team in Bryanston, Johannesburg.

The Role

Reporting to the IT Manager, you will be responsible for the administration, support, optimisation and continuous improvement of the SYSPRO ERP environment across the business.

Key Responsibilities

• Administer and maintain the SYSPRO ERP environment across test, development and production environments
• Monitor system performance and support upgrades, patches, backups and disaster recovery
• Manage SYSPRO user accounts, roles, permissions and access controls
• Maintain the integrity of master data, including inventory, BOMs, customers, suppliers, warehouses and routing data
• Provide 1st and 2nd line SYSPRO support and troubleshoot system-related issues
• Liaise with external consultants and service providers where required
• Develop and maintain reports and dashboards using Crystal Reports, SSRS, SQL, Excel and ODBC
• Analyse business processes and identify opportunities for ERP improvements and automation
• Support system upgrades, projects and continuous improvement initiatives
• Support month-end and year-end processes, stock takes and reconciliations
• Manage support tickets within agreed service levels
• Maintain accurate system documentation and procedures
• Provide guidance and training to SYSPRO users where required

Minimum Requirements

• Matric/N3 or equivalent
• Diploma/Degree in IT, Information Systems, Computer Science, Business Systems, Finance/Accounting or a related field would be advantageous
• 3–5 years' experience in SYSPRO ERP administration and support – essential
• Experience within manufacturing, distribution or supply chain would be advantageous
• Strong working knowledge of Microsoft SQL Server
• Sound knowledge of SYSPRO modules, ERP workflows, Crystal Reports/SSRS and data analysis
• Strong troubleshooting and problem-solving ability
• Experience with reporting and data analysis using Excel/SQL
• Basic programming knowledge in .NET, VB or C# would be advantageous
• SYSPRO/ERP certification would be advantageous
• Strong attention to detail and accuracy
• Excellent communication and interpersonal skills
• Ability to support and train users
• Strong organisational and time-management skills
• Customer-focused approach