Job Summary
A leading precious metals smelting and refining complex in Africa, offering services including evaluation, smelting, refining, and recovery of gold and other precious metals, is seeking a Skilled ICT Service Administrator to join their Information Technology team. In this role, you will be the first point of contact for internal support issues, managing daily support calls related to infrastructure, GRC, SAP, and QMWARE.Responsibilities:
IT Support: Manage and resolve daily helpdesk calls for both infrastructure and applications, troubleshoot issues, and provide timely assistance.
SAP Administration: Handle all SAP basis activities, including creating, amending, and deleting user accounts. You will also log and troubleshoot user errors in SAP and coordinate all changes for SAP modules.
User Training & Governance: Provide training to new users on system navigation, including how to create job cards, purchase requisitions, and reservations. You will also ensure proper governance is followed for all support calls and access requests.
Administrative Tasks: Assist with audits by compiling evidence, update SOPs and ICT controls, and prepare reminders for contract and licensing renewals. You will also administer cell phone contracts and manage mobile data allocations.
General IT Duties: Conduct monthly checks on IT controls, verify products received from suppliers against SAP records, and attend Change Advisory Board (CAB) meetings.
Minimum Requirements:
Education: A completed Matric qualification and an Information Technology-related qualification are essential.
Experience: A minimum of 3 years of experience in an Information Technology environment.
Technical Skills:
Intermediate proficiency in Microsoft Suite (Excel, Word, Outlook) and SAP.
Knowledge of IT networks, applications, and hardware.
Knowledge of customer service, desktop support, IT Helpdesk, and ticketing processes.
Understanding of IT change processes and the software project life cycle.
Benefits:
- Competitive salary based on experience (salary can potentially be more based on experience/skills)
IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to itcareers@hireresolve.za.com
About
Specialists in Civil, Structural, Mechanical Engineering, Information Technology, Mining, Manufacturing and Finance Careers! Hire Resolve is one of the larger and more agile South African recruitment companies that focus on placing professionals and skilled people in permanent employment and contract employment. We prefer and focus on working with top quality professionals and candidates in South Africa and Africa. Hire Resolve has successfully placed Engineering, Mining, IT, Manufacturing and Finance professionals with top firms across the Western Cape, Eastern Cape, KwaZulu Natal, Gauteng and in Africa. Hire Resolve has assisted candidates to find jobs at over 100 JSE listed companies of which many are global companies with offices and operations in South Africa and Africa. It is for this reason that we are well respected in the industries we operate in and in the recruitment industry.
Error!
Success!
You have successfully created your alert.
You will receive an email when a new job matching your criteria is posted.
Please check your email. It looks like you haven't verified your account yet. Here's what you're missing out on:
- Response from employers
- Being able to log in and update your profile
- Apply for more jobs
Didn't receive the link? Resend Verification Link