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Lodge Manager | Private Game Reserve | Grahamstown, Eastern Cape | Ss
HotelJobs Friday, 13 November 2026Job Summary
NOW HIRING: Lodge Manager | Private Game Reserve | Grahamstown, Eastern Cape About the Opportunity Kendrick Recruitment is seeking an experienced and dedicated Lodge Manager to oversee the daily operations of a private game reserve in Grahamstown, Eastern Cape. The ideal candidate will have a strong background in hospitality management, excellent leadership abilities and a passion for delivering exceptional guest experiences in a luxury or remote lodge environment. The successful candidate will ensure the smooth and efficient running of all lodge operations, maintain high service standards and create a welcoming and memorable experience for every guest. This is a hands-on role for an individual who can lead a team, manage operational requirements and ensure that all departments work together seamlessly. Key Responsibilities • Oversee the day-to-day operations of the lodge, ensuring that all departments function efficiently and professionally. • Maintain exceptional guest service standards and ensure that guest expectations are consistently met and exceeded. • Manage, motivate and develop staff, fostering a positive working environment and a strong team culture. • Oversee front-of-house operations, housekeeping, food and beverage services and general guest relations. • Handle guest enquiries, requests and complaints professionally and efficiently. • Monitor operational costs, manage budgets and ensure effective stock control and resource management. • Ensure that the lodge and its facilities are maintained to a high standard of cleanliness, presentation and functionality. • Coordinate staff schedules, oversee daily duties and ensure that sufficient staffing levels are maintained. • Implement and maintain operational procedures, ensuring consistency and efficiency across all departments. • Work closely with relevant team members to coordinate guest activities, arrivals, departures and special requests. • Ensure compliance with health and safety regulations, company procedures and hospitality industry standards. • Assist with administrative duties, reporting and general operational planning. • Identify opportunities to improve service delivery, operational efficiency and overall guest satisfaction. Key Requirements • Previous experience in a Lodge Manager, Assistant Lodge Manager or senior hospitality management position. • Proven experience overseeing the daily operations of a lodge, boutique hotel or luxury hospitality establishment. • Strong leadership and people-management skills, with the ability to motivate and manage a diverse team. • Excellent communication and interpersonal skills, with a professional and approachable manner. • A strong understanding of front-of-house operations, housekeeping, food and beverage and guest services. • Good financial and administrative skills, including budgeting, cost control and stock management. • Exceptional organisational skills and the ability to manage multiple responsibilities in a fast-paced environment. • A proactive, hands-on approach with strong problem-solving and decision-making abilities. • A genuine passion for hospitality and delivering personalised guest experiences. • The ability to work independently and adapt to the demands of a remote lodge environment. • Flexibility to work shifts, weekends and public holidays as required by the operational needs of the lodge. Package • Salary: Negotiable, depending on experience. • Live-in accommodation provided. Please note that only candidates who meet the minimum requirements will be contacted. Should you not receive a response within seven working days, please consider your application unsuccessful.
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