HOUSEMAN & PORTER | LUXURY WINE ESTATE | FRANSCHHOEK

The guest experience is shaped long before it is seen — and long after it is remembered.

On a wine estate, every arrival, every pathway, and every room carries a sense of place. Behind this experience is a team that works quietly, efficiently, and with purpose — ensuring that every detail is in place and every moment feels seamless.

The Role

We are seeking for Housemen & Porters to support both the housekeeping and front-of-house teams in delivering a refined and effortless guest experience.

These roles are dynamic and hands-on, requiring people who move easily between supporting room operations and creating a warm, polished guest arrival and departure experience.

What You’ll Be Responsible For

• Assisting with guest arrivals and departures, including luggage handling
• Escorting guests to rooms and providing a warm, professional introduction to the space
• Supporting front-of-house and concierge functions when required
• Assisting housekeeping with linen distribution, stock movement, and room readiness
• Maintaining cleanliness and order in public and back-of-house areas
• Supporting room attendants with setup and turnaround
• Responding to guest requests efficiently and with care
• Ensuring smooth operational flow between departments

What We’re Looking For

• Previous experience in hospitality (housekeeping or front-of-house advantageous)
• Strong work ethic and reliability
• Professional presentation and communication skills
• Ability to work as part of a team across departments
• Physically capable of handling manual tasks
• A proactive and service-oriented mindset

What Sets You Apart

• A natural ability to anticipate guest needs
• Pride in creating a seamless and well-supported environment
• Attention to detail in both guest-facing and operational spaces
• A calm, helpful, and positive presence
• Willingness to go beyond what is expected to support the team

If you take pride in supporting a seamless guest experience — both behind the scenes and in guest-facing moments — we would love to hear from you.

Please submit your CV along with a short motivation outlining your experience and what draws you to working within a luxury wine estate environment.