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Job Summary
SALES AND MARKETING CO ORDINATOR – LUXURY HOTEL, CAPE TOWN Reporting to the Group Commercial Director, we are seeking a highly organised and detail-driven Sales & Marketing Coordinator to support the execution of commercial activity across the hotel group. You will act as the operational engine behind marketing and sales campaigns, ensuring initiatives are executed on time, on brand, and aligned with approved commercial plans. The role is a coordination and implementation role — not a strategy position and ideal for someone who thrives on structure, deadlines, accuracy, and ensuring plans are delivered flawlessly. Role Purpose To coordinate, control, and quality-check the rollout of marketing and sales initiatives across rooms, food & beverage, and events, ensuring consistency, accuracy, and brand compliance across all guest-facing communication. Requirements 3–5 years experience in marketing and sales coordination Experience working in an Hospitality environment is a prerequisite Strong written communication skills Excellent administrative discipline Proven ability to manage multiple stakeholders and deadlines Highly organized and structured Detail-focused and quality-driven Calm under pressure with strong follow-through Accountable and reliable Professional presence and confident communicator Key Responsibilities Marketing Planning & Coordination Own and manage the monthly marketing calendar (rooms, F&B, events, offers) Coordinate campaign rollout across departments and external suppliers Track actions, deadlines, and deliverables against plan Ensure teams execute aligned messaging and timelines Brand Oversight & Quality Control Maintain brand consistency across visuals, tone, and guest communication Review all marketing outputs before release Identify gaps, risks, or inaccuracies and resolve proactively Website; Email & Digital Support Coordinate website updates, packages, landing pages and banners with the marketing team Ensure all offers and guest-facing communication are accurate and current- coordinate and plan well in advance to support marketing team Collateral & Supplier Management Coordinate production and printing of collateral with suppliers and service providers Liaise with designers, printers, and suppliers Manage quotes, approvals, and delivery timelines Reporting & Insights Compile monthly sales performance reports and consolidate with marketing reports to measure performance Track campaign delivery and activity completion Provide clear updates and practical recommendations to management Take ownership of deliverables and timelines Act with integrity and attention to detail in all approvals Support departments with a service-driven, solutions-focused approach Maintain a consistently high standard of execution
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