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Job Summary
Because every great day begins with an exceptional dining experience. At The President Hotel ; breakfast and lunch service are about far more than serving outstanding meals. They are often the very first and lasting impression guests have of their stay, setting the tone for memorable experiences through warm hospitality, exceptional service, and attention to every detail. As we continue our journey toward luxury, we are seeking an experienced Restaurant Manager – Breakfast & Lunch Service to lead our daytime dining operation with confidence, professionalism, and a passion for excellence. This is an exciting opportunity for a hospitality professional who thrives in a fast-paced environment and is committed to delivering exceptional guest experiences from the first coffee of the morning to the final lunch service. If you are passionate about hospitality, service excellence, leading high-performing teams, and creating memorable guest experiences, we would love to hear from you. Minimum Requirements Matric / Grade 12 Relevant Hospitality qualification or Hotel School diploma (advantageous) Minimum 3 years' experience as a Restaurant Manager within a 4-star or 5-star hotel, luxury restaurant, or high-end dining environment Proven experience managing a high-volume breakfast and lunch service Strong food and beverage knowledge, including breakfast operations, beverages, à la carte dining, and buffet service Experience using restaurant reservation and POS systems Hotel systems experience, including Opera PMS ; will be advantageous Excellent communication, leadership, and guest relations skills Strong experience handling guest complaints and service recovery Proven ability to coach, mentor, and develop front-of-house teams Ability to work weekends, public holidays, and flexible shifts as operationally required South African citizen or holder of a valid South African work permit Professional grooming and presentation A fully updated CV with a professional most recent profile image and contactable reference details is essential Key Responsibilities Lead and manage the entire breakfast and lunch service operation from pre-service briefing through to the completion of service Oversee reservations, table allocations, buffet presentation, service flow, and the overall guest experience Welcome guests, host VIPs, and coordinate special occasions and dietary requirements Inspire; coach, and develop the front-of-house team Work closely with the Executive Chef and kitchen brigade to ensure seamless service delivery Maintain exceptional buffet presentation, food quality, and service standards throughout service Develop and strengthen the team's food, beverage, and product knowledge Drive revenue through personalised guest engagement and strategic upselling Manage team performance, shift scheduling, and daily operational standards Ensure exceptional hygiene, food safety, and compliance standards are maintained Resolve guest concerns professionally while creating memorable dining experiences Provide operational feedback and recommendations to the Food and Beverage Manager Why Join The President Hotel? Be part of Cape Town's Most Loved Hotel Work within a professional, high-volume hospitality environment Play a key role in our exciting journey toward luxury Lead one of the hotel's most important daily guest experiences Work alongside passionate hospitality professionals Enjoy a competitive salary, company contributions toward medical aid and pension, and an outstanding team culture Please Note: To maximise your chances of being shortlisted, ensure your CV is fully updated, includes a professional profile image, contactable references, and that all application fields are completed accurately.
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