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Reservationist - Boutique Hospitality Collection - Cape Town | Sl
HotelJobs Thursday, 12 February 2026 1Job Summary
⭐ NEW Reservations Vacancy – Cape Town (Milnerton) ?✨ ? Reservationist – Boutique Reservations Office (Hospitality & Lodges) ➡️ Live-out Role | Salary: R20,000 | Small monthly incentive after 6 months Kendrick Recruitment is seeking an experienced Reservationist to join a well-established reservations office based in Milnerton, Cape Town. This is a fast-paced role suited to a detail-orientated, guest-focused professional who understands luxury hospitality standards and can manage end-to-end reservations with accuracy, efficiency, and warmth. Key Responsibilities • Handle reservations from enquiry to confirmation, including amendments and cancellations • Respond professionally to client and agent enquiries via email and phone • Capture bookings accurately and maintain detailed guest and agent records • Generate quotes and confirmations, ensuring correct rates and inclusions • Coordinate special requests, guest preferences, and operational notes • Liaise with lodge teams and internal departments to ensure smooth booking flow • Maintain high attention to detail in all documentation and guest communication • Support reporting, filing, and general reservations administration Requirements • Previous reservations experience within luxury hospitality, lodges, or hotels essential • Strong computer literacy and confidence using reservations systems and Microsoft Office • Excellent written and verbal communication skills • Highly organised, deadline-driven, and accurate under pressure • Strong customer service mindset and professional telephone etiquette • Team player with a positive, solutions-driven attitude Package • Salary: R20,000 per month • Live-out role, office-based in Milnerton, Cape Town • Small monthly incentive applies after 6 months (performance dependent) To Apply Please submit your CV, contactable references, and a recent head and shoulders photograph ASAP. ? Please Note: If you do not receive feedback within 7 working days, kindly consider your application unsuccessful.
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