ENVIRONMENT:

A Managed IT Services Provider is looking for an IT Sales Consultant who will be responsible for generating new business, managing client relationships and selling the company’s IT products and services. This role focuses on identifying customer needs, proposing suitable solutions, closing deals and ensuring long-term client satisfaction. The position combines prospecting, solution selling, account management and collaboration with technical teams to deliver accurate, profitable IT solutions.

DUTIES:

Sales & Business Development

• Identify and pursue new business opportunities
• Generate leads through cold calling, referrals, networking and marketing campaigns
• Conduct client meetings and needs assessments
• Prepare and present IT solutions and proposals
• Negotiate pricing and close sales
• Achieve monthly and quarterly sales targets

Client Relationship Management

• Build strong, long-term relationships with clients
• Act as the main point of contact for assigned accounts
• Conduct regular client check-ins and reviews
• Identify upsell and cross-sell opportunities
• Ensure high levels of customer satisfaction

Solution Design

• Gather technical requirements from clients
• Work with technicians to design appropriate solutions
• Ensure quotes are accurate, profitable and aligned to client needs
• Clearly explain technical concepts in simple terms to customers

Administration & CRM

• Maintain accurate records in ZOHO CRM
• Track sales pipeline and forecast revenue
• Follow internal sales processes
• Ensure handover to operations is complete and documented

Market Awareness

• Stay up to date with IT products and services
• Monitor competitor activity
• Understand industry trends and customer needs

REQUIREMENTS:

Minimum Requirements

Qualifications

• Matric (required)
• IT / Sales qualifications advantageous

Experience

• 2–5 years sales experience (IT or technical sales preferred)
• Proven track record of meeting sales targets

Skills & Competencies

Sales

• Strong negotiation and closing skills
• Solution-based selling approach
• Ability to build rapport quickly

Technical

• Basic understanding of IT infrastructure, networking and CCTV
• Comfortable discussing technical concepts

ATTRIBUTES:

• Self-motivated and target-driven
• Professional communication
• Strong organisational skills
• Resilient and persistent
• Customer-focused mindset
• Own vehicle
• Drivers’ license