Job Summary
Junior House Manager / Assistant Concierge – Luxury Boutique Hotel ? Location: Cape Town, Western Cape ? Salary: Negotiable, depending on experience Kendrick Recruitment is seeking a professional, organised and guest-focused Junior House Manager / Assistant Concierge to join a prestigious luxury boutique hotel in Cape Town. This is an excellent opportunity for a hospitality professional looking to develop their career within a high-end environment, delivering exceptional guest experiences and supporting the smooth running of daily hotel operations. Key Responsibilities Assist with the daily management of hotel operations, ensuring exceptional service standards. Welcome guests, coordinate arrivals and departures, and provide personalised assistance throughout their stay. Support concierge services, including restaurant reservations, transfers, tours and guest activities. Anticipate guest needs and handle requests, enquiries and complaints professionally. Liaise with housekeeping, front office and other departments to ensure seamless service delivery. Assist with staff coordination, operational administration and maintaining high presentation standards. Build strong relationships with guests and service providers to enhance the overall guest experience. Support management in maintaining the hotel's luxury standards and operational efficiency. Requirements Previous experience in a luxury hotel, boutique property or high-end hospitality environment. Strong guest relations and communication skills. Excellent organisational abilities and attention to detail. A polished, professional and service-driven approach. Ability to multitask, work under pressure and take initiative. Good administrative and computer skills. A proactive attitude, with a genuine passion for hospitality and personalised guest service. Flexibility to work shifts, weekends and public holidays as required. How to Apply If you are passionate about luxury hospitality and ready to take the next step in your career, Kendrick Recruitment would love to hear from you.