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Job Summary
Luxury Boutique Hotel in Gardens; Cape Town is looking for an analytical and detail-oriented Inventory Controller to manage inventory processes across the property. The successful candidate will oversee stock accuracy, consumption, wastage, internal controls and month-end reporting ; ensuring complete and audit-ready information for Finance and Support Office. The role covers food and beverage, housekeeping supplies, gallery and retail products, spa products, medication and first aid supplies, stationery and operational equipment. Duties: Inventory Governance & Daily Controls: Oversee daily stock movements across all departments and ensure compliance with standard operating procedures. Verify purchase orders, goods received notes, transfers, wastage, write-offs, credits, issues and master data updates captured by the Inventory Administrator. Identify and correct inaccuracies before daily cut-off. Ensure item categories, units of measure, costs and VAT settings comply with Group standards. Sales & Consumption Reconciliation: Reconcile point-of-sale transactions against inventory consumption across beverage, gallery and spa retail operations. Check recipe-linked stock depletion, including cocktails and pouring measures. Investigate consumption discrepancies on the same day. Enforce reconciliation requirements before stock replenishment. Transfers; Wastage & Purchasing Controls: Verify that transfers have complete documentation, signatures and matching values. Ensure departmental stock issues are supported by usage records. Validate wastage entries and confirm appropriate authorisation. Ensure supplier credits are correctly raised and reconciled. Check purchasing requests against departmental budgets, approved stock levels and reorder settings. Verify item codes, units of measure, suppliers, prices and delivery details on purchase orders. Report irregularities and unusual changes to the Group Inventory Manager. Receiving & Storeroom Controls: Oversee the Storeman’s compliance with receiving, storage and stock protection procedures. Verify goods received records and matching between purchase orders, delivery notes and invoices. Monitor stock rotation, expiry dates, chemical segregation and equipment storage. Ensure effective storeroom access controls and key registers. Conduct weekly storeroom housekeeping and safety audits. Stock Counts & Month-End Reporting: Lead mid-month and month-end stock counts across all inventory locations. Ensure blind counts are conducted for high-risk stock categories. Investigate variances using stock movement records, sales data, receiving documents and usage patterns. Ensure all variances are explained and approved. Coordinate month-end processes with Heads of Department. Prepare the inventory workbook and reporting pack, including balances, purchases, issues, transfers, wastage, consumption summaries, variances and count sheets. Obtain final sign-off from Finance and the Group Inventory Manager. Systems; Compliance & Audit: Maintain accurate inventory master data and follow approved item creation and amendment processes. Ensure selling prices comply with margin policies. Maintain separation of duties across stock requests, capturing, approvals and issuing. Keep complete digital records and enforce physical stock controls. Support internal and external audits with accurate supporting documentation. Requirements: Grade 12 and a formal qualification. At least 2–4 years’ experience in hospitality inventory or stock management across multiple departments. Experience with MyStock, MyInventory and point-of-sale systems such as TallOrder or similar. Strong understanding of hospitality operations, including food and beverage, housekeeping, spa, retail and operational equipment. Strong analytical and numerical skills. Ability to supervise and direct Storeman and Inventory Administrator functions. Excellent accuracy, attention to detail and disciplined follow-through. Ability to collaborate with Heads of Department, Finance, Procurement and Group Inventory Management.
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