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Job Summary
Job Purpose
To ensure personalised service to all Club & VIP Hotel guests in accordance with Luxury Standards and maximise revenues & profitability in the Butler Service Department. Promote further services of the Hotel Luxury Brand.
Major Areas of Responsibility
Maintain a beverage stock variance of less than R 500 on average per month.
To achieve and maintain a low Room Amenity Cost with correct billing and ordering levels.
Maintain and regularly update a clear job profile for each individual butler. To maintain the best possible guest satisfaction / experience at lowest cost.
To continuously achieve and improve on revenue income as a non-revenue generating department and still maintain an accurate staffing and supply cost throughout.
Requirements
Qualifications and Experience
§ Graduates from reputed hotel management schools (desirable)
§ Graduates with experience in hotels or hospitality sector
§ Graduates from a reputable Butler Academy
§ 2 to 3 years in F&B Service
Bushwise
FMCG
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