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BAR MANAGER, LUXURY HOTEL, CAPE TOWN If you are an experienced and creative BAR MANAGER ; who is confident in their craft to inspire the team to the next level with your expertise. The successful candidate will work in a collaborative, high-energy work environment, where guest experience and team culture are at the heart of everything we do. As Bar Manager you will oversee the entire bar operation, cultivating a distinctive beverage culture that reflects the property brand standards and character. You will inspire and lead the bar team, curate exceptional cocktails, ensure operational excellence and financial performance. Key Requirements : Recognized Hotel/ Hospitality Management and /or related qualification Experience in managing a team Minimum of 2 years’ progressive experience in Bar or Beverage management role , with a specifically in bar setting within an upscale hotel environment. Energetic , professional disposition Knowledge of Mixology: Proven track record of developing beverage programmes, creating menus with drink recipes and the ability to create new cocktails Deep knowledge of spirits, cocktails, wine, beer and current bar-industry trends. Excellent leadership and interpersonal skills, able to motivate, train and inspire your team. Proven ability to control costs and drive revenue. Organizational Skills and financial Acumen: Proficient in managing multiple tasks, including scheduling, inventory management, and financial tracking and driving revenue. Strong knowledge of POS systems (Micros Oracle) Communication Skills: Strong interpersonal and communication skills to interact effectively with staff customers and suppliers. Proactive approach to managing both staff and customer experiences. Problem Solving skills : Ability to think critically and resolve conflicts efficiently, ensuring a positive environment for both staff and patrons Work Environment: Ability to work in a fast paced pressurised, high volume setting environment Ability to work flexible hours as per operational requirements inclusive of weekends, evenings and holiday shifts Key Responsibilities: Manage day-to-day bar operations including menu development, inventory control, staffing, and guest service. Create effective work schedules to ensure operational efficiency Manage and resolve staff and guest conflicts and complaints Hire; train, coach, mentor and develop the bar team, embedding the brand values and fostering a high-performance culture. Inventory Control: Manage inventory levels, order supplies, and maintain relationships with vendors. Regularly check stock and ensure that the bar is well-stocked with necessary items. Financial Oversight: Set and meet financial goals, track daily sales, manage budgets, and minimize waste. Responsible for maintaining the bar's profitability. Promotional Activities: Plan and execute promotional events to attract new customers and enhance the bar's visibility. Develop new cocktail menus and special offers. Compliance and Safety: Ensure the bar operates within legal requirements, including checking IDs to prevent underage drinking and maintaining health and safety standards. Customer Satisfaction: Ensure patrons receive high quality drinks and food, addressing any complaints or issues that arise promptly. Engage with guests to solicit feedback, build relationships and ensure the bar offers a memorable destination experience. Collaborate with other Food & Beverage outlets and departments to create integrated guest experiences and promotions. Perform other duties as and when required
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