The Opportunity

The business is growing at 50% year-on-year, and the warehouse is transforming from manual processes into a fully automated, high-velocity fulfilment engine. We need a Business Systems Analyst who thrives at the intersection of operations, systems, and technology to keep the Odoo ERP and warehouse automation landscape perfectly aligned.

This is not a pure desk-based BA role. You’ll spend time on the warehouse floor, work with robotics, conveyors, pick/put-to-light, scanning, and WCS systems, and be the person who makes sure the technology actually delivers the same-day, bulk, and cross-border promises made to customers.

If you enjoy solving real operational problems, own system outcomes (not just specifications), and want to be part of a high-growth automation journey, this role is for you.

What You’ll Do

• Own the bridge between operations and systems
  Translate warehouse, logistics, sales, manufacturing, and finance needs into clear functional and integration designs for Odoo and the automation layer.
  
• Lead warehouse automation integration
  Act as the functional expert for connecting Odoo to conveyors, sortation, pick/put-to-light, robotics, scanning, and WCS/WES. Define data flows, handshakes, exception handling, and reconciliation rules.
  
• Drive system accuracy and SLA performance
  Ensure ERP configuration matches physical operations. Monitor inventory accuracy, pick accuracy, throughput, and same-day/bulk/cross-border SLA attainment. Own root-cause resolution of variances.
  
• Deliver high-quality solutions
  Facilitate requirements workshops (including shop-floor observation), write clear specifications and user stories, build prototypes, and lead UAT, volume testing, and cut-over for automation go-lives.
  
• Partner with technology and vendors
  Work closely with developers, the System Administrator, and automation/ERP partners. Manage functional deliverables, FAT/SAT, and knowledge transfer.
  
• Enable adoption and continuous improvement
  Create SOPs and training material, build a super-user network in the warehouse, and support L2/L3 incident resolution (including standby during go-lives and peak periods).
  

Requirements

What You Bring

Must-haves

• Degree or Diploma in Information Systems, IT, Industrial Engineering, Supply Chain & Logistics, or a related field
  
• 8+ years as a Business Systems Analyst, Systems Analyst, or ERP Functional Consultant
  
• At least 5 years in a warehousing, distribution, or supply-chain environment (FMCG, wholesale, e-commerce, or 3PL preferred)
  
• 5+ years hands-on ERP experience in inventory/warehouse/logistics (Odoo strongly preferred; SAP EWM/WM, Dynamics 365 SCM, NetSuite, or similar with WMS considered)
  
• Proven end-to-end involvement in at least one warehouse automation programme (scanning, conveyors, pick/put-to-light, robotics, WCS/WES)
  
• Strong experience with process mapping, requirements elicitation, UAT, and vendor management
  
• Comfortable with daily warehouse presence and after-hours standby for critical incidents and go-lives
  

Advantageous

• Odoo functional certification (or equivalent ERP certification)
  
• Business Analysis certification (CBAP, CCBA, PMI-PBA)
  
• Supply chain / warehousing certification (APICS CSCP, CLTD, or WMS vendor)
  
• Agile/Scrum or ITIL 4 Foundation
  
• Experience with high-volume, same-day, bulk, and cross-border fulfilment
  

Why This Role Stands Out

• Be part of a genuine automation transformation, not just another ERP support role
  
• Direct impact on inventory accuracy, order throughput, and customer delivery promises
  
• Work at the sharp end of operations while still shaping system design and the technology roadmap
  
• High-growth environment where systems must scale ahead of the business
  

Ready to own the systems that power a high-growth, automated warehouse?

Apply now and help build the fulfilment engine of the future.