Job Summary
Love technology, solving problems and keeping things moving?
We're looking for a hands-on Fulfilment Systems Support Analyst who enjoys being at the heart of operations, helping people, troubleshooting technical issues and making sure everything runs smoothly behind the scenes.
You'll be the go-to person on the warehouse floor when it comes to supporting the digital systems that keep orders moving – from picking and packing to dispatch and delivery.
If you're someone who loves problem-solving, thrives in a fast-paced environment and can keep your cool when things get busy, we want to hear from you!
Requirements
Essential Skills:- 2 - 4 years’ experience in application support or a service desk environment.
- Hands-on experience supporting a WMS or ERP warehouse module.
- Experience in a warehouse, distribution centre or logistics environment.
- Experience executing test scripts and documenting defects.
- Experience training or coaching system users.
- Experience working in a shift-based, time-critical operational environment.
- Odoo
- Exposure to automated fulfilment (WMS, WCS, or robotics)
- National Senior Certificate (Grade 12)
- Diploma in Information Technology, Supply Chain, Logistics, or a related field (advantageous)
- ITIL V4 Foundation
- KCS (Knowledge-Centred Service) Fundamentals (advantageous)
- ISTQB Foundation (advantageous)
- WMS / WCS vendor product training (advantageous; provided on appointment if not held)
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